EXPERIENCE

Manager

• Review Complaints generated from lines of business and provide guidance on remediation, escalate and facilitate with subject matter experts, when necessary
• Identify trends in process data and advise on identified emerging risks
• Maintain subject matter expertise of applicable laws and regulations
• Review controls and control assessments executed by peers for accuracy and adherence to test procedures
• Review Internal Audit, Regulatory Exam, and self identified issues and events for compliance impacts
• Provide effective challenge and guidance on compliance risks and support lines of business through various interactions and forum engagements
• Support lines of business through expert advice and influence adjustments to the processes, procedures, and controls
• Actively participate on complex projects through providing guidance, advise, and effective challenge
• Active involvement with compliance testing and third party compliance
• Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations
• Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management
• Flexibility to travel to various Capital One locations as necessar