Manager Compliance Enterprise Technology Services at American Express Malaysia Sdn Bhd

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Collaboration, Communication, Project Management, Analytical Skills, Organizational Skills, Risk Management, Compliance, Regulatory Knowledge, Coaching, Mentoring, Judgment, Adaptability, Technical Knowledge, Consumer Protection, Digital Platforms

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Risk & Compliance The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. How will you make an impact in this role? This position will be part of the Enterprise Technology Services 2nd Line Compliance team and will support the objective to lead and drive an effective Compliance culture, elevate the control environment, and anticipate and escalate risks with focus on all areas within the Technology Services organization, including Information Security, Enterprise Architecture, Platforms, Data and AI, Enterprise Digital and Digital Acquisition Platforms across US and International markets. Responsibilities · Provide regulatory risk subject matter expertise to Enterprise Technology Services business and key stakeholders, escalating complex matters as appropriate and delivering effective challenge where necessary. · Develop and maintain a working knowledge of applicable laws, regulations, and standards in various areas of law, to support compliance with regulatory frameworks and expectations, and to help manage risk. · Support and help oversee 2nd line implementation of the enterprise Compliance risk management program, including relevant programs, policies, and standards, ensuring alignment with the with the business unit’s and institution’s risk appetite. · Help identify, assess and monitor Compliance risks, including evaluation of control effectiveness and if corrective actions are needed or are sufficient to reduce residual risk while addressing risks of non-compliance, consumer harm, or other regulatory violations. · Review and assess Enterprise Technology Services’ compliance with regulatory expectations including reviewing reporting, identifying potential deficiencies, and escalating issues timely – help implement corrective actions to maintain alignment with regulatory obligations. · Identify, track, and prioritize compliance risk-related issues and events, providing effective challenge and oversight to support timely remediation and prevent recurrence. · If role has a direct report(s) - Lead and develop direct report(s), providing coaching, performance management, and oversight of day-to-day activities. Minimum Qualifications · Strong leadership and collaboration skills, with experience working in a matrixed and agile environment and partnering across cross-functional teams. · Strong written and verbal communication skills, with the ability to synthesize information and tailor messaging to various audiences. · Demonstrated project management skills, with the ability to manage multiple priorities and drive initiatives to completion. · Proven ability to exercise sound judgment, escalate appropriately, work under pressure, and adapt to evolving priorities. · Strong analytical and organizational skills, with experience coaching or mentoring others and ability to build strong relationships with business partners, compliance stakeholders and other peers. · Prior experience in banking, compliance, legal, or risk management. · Bachelor’s degree in law, Compliance, Business, or a related field required. Preferred Qualifications: · Understanding of consumer protection regulatory frameworks (e.g., UDAAP, ECOA, FCRA, EFTA, TILA) and/or compliance management systems. · Knowledge of digital platforms/processes and technical capabilities within Enterprise Technology Services. · Experience working in a 2nd Line Compliance function. · Professional regulatory compliance or risk related professional certification (e.g. CAMS, CRCM, CRM, etc.). We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Responsibilities

This role involves providing regulatory risk subject matter expertise to the Enterprise Technology Services business and overseeing the implementation of the compliance risk management program. The manager will also identify, assess, and monitor compliance risks while ensuring alignment with regulatory obligations.