Manager – Compliance - GCS – Commercial Business Enablement at American Express Company South Africa

Sunrise, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

150250.0

Posted On

07 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance, Risk Management, Financial Services, Regulatory Requirements, Data Governance, Customer Protection, Fair Lending, Privacy, Financial Crimes, Issue Management, Control Assessments, Stakeholder Liaison, Vendor Services, Regulatory Inquiries, Communication, Analytical Skills

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This position will be a key member of the American Express Global Commercial Services (GCS) Line of Business Compliance Team (LOBCO) primarily responsible for overseeing key aspects of the GCS Commercial Business Enablement team including Data Governance and Management and other regulatory driven initiatives impacting American Express commercial product offerings. The successful candidate also will provide compliance support with a focus on GCS cross-product initiatives. Areas of responsibility will include assessment of compliance risk associated with business and regulatory change management initiatives including business processes, controls as well as product offerings, integrations, product uplifts/changes and features, review of customer communications and other business owned collateral as well as business processes and control implementation. Responsibilities: Assess and provide credible challenge related to business processes, controls, mitigations and compliance with applicable policy and regulatory requirements as related to commercial products and customers, including, UDAP, customer protection, fair lending, privacy, ADA accessibility, financial crimes and all applicable federal and state regulations. Review and evaluate compliance risk associated with business processes and customer communications including marketing and advertising material including required disclosures. Analyze new and/or enhanced products and services as part of the New Product Development process to assess compliance risks and ensure adherence with regulatory requirements. Effectively manage Issue Management process and ensure appropriate decisioning of Compliance Issues, timely closure of gaps and customer remediation where required. Participate in the Compliance Risk Assessment process to assess the strength of the control environment. Oversee and evaluate sufficiency of regulatory business self-testing. Liaise as required with the relevant stakeholders, including but not limited to Internal Audit, Independent Compliance Testing team, General Counsel’s Organization, Operational Risk, Financial Crimes Compliance, and Privacy Office. Review vendor services, including any modification with respect to the services performed or change in product and/or services as needed. Assist in preparation for regulatory inquiries and examinations. Additional responsibilities based on team needs. Qualifications: Minimum 5- 7 years experience in Compliance or related activities, within the financial services industry. Prior fintech, banking industry, digital banking platforms, compliance, legal or risk experience is a plus. Strong knowledge of applicable laws and regulations pertaining to financial services lending and banking products, including consumer protection, banking, privacy, and marketing (e.g. UDAP, Reg B, Privacy, ADA accessibility, and financial crimes regulations). In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments. Understanding of regulatory expectations and experience preparing for regulator meetings and examinations. Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment. Professional maturity and confidence in expressing a point of view with management. Ability to identify and understand key risks, issues and trends and to develop meaningful information to be shared with leadership. The ability to handle multiple tasks and prioritize work in a highly intensive, deadline driven environment is required. Education Requirement: Bachelor’s Degree or equivalent work experience Advanced Degree preferred Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Responsibilities

The Manager will oversee key aspects of the GCS Commercial Business Enablement team, focusing on Data Governance and Management, as well as regulatory initiatives. Responsibilities include assessing compliance risks, managing compliance issues, and liaising with various stakeholders.