Manager Consulting at Celonis

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Leadership, Customer Engagement, Sales, Consulting, Technical Aptitude, Team Building, Resource Management, Value Focused Mindset, Communication Skills, Stakeholder Management, Training, Onboarding, Process Mining, ERP, BI Tools

Industry

Software Development

Description

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? The Role: As Consulting Manager, you will lead, guide and develop a team of 5 -10 Consultants and Project Managers. You are responsible for driving successful deployments of the Celonis technology across our customers in various industry clusters across EMEA and LATAM. This includes to drive services sales cycles, incl. project scoping and service proposal creation, and ensure strong customer engagement management. You will partner cross-functionally to support all customer engagement efforts and will liaise frequently with the Sales and Value Engineering teams to ensure customer satisfaction, loyalty and adoption of the Celonis platform. The Work You’ll Do: Sales - position and sell the right services, work closely and build trust with Sales and Value Engineering to support ACV land and expand motions; maximize services revenue and ensure utilization targets Delivery - manage portfolio of projects to success, build relationships directly with largest/most strategic customers in region; ensure timely and high-quality deployments of the Celonis technology, with a constant focus on driving measurable business impact and delivering tangible value, that meet customer requirements, accelerate time to first value and drive measurable business impact; communicate with stakeholders in Celonis’ largest customers, handle escalations and navigate challenging situations with positive and balanced results; manage, forecast and monitor resource capacity and utilization, staffing appropriately all customer engagements Value and Adoption - Drive a value-focused mindset within the team, ensure project governance to deliver rapid, tangible improvements and fast ROI; drive adoption by ensuring comprehensive adoption plans are incorporated into each project, including user onboarding, training, and knowledge transfer, in collaboration with the Academy. Product - ensure a focus on deep product and technical knowledge, that will provide thought leadership for our customers, and best practice implementation and adoption of Celonis software, especially in the area of new product introduction. Ensure that the Consulting team is fully enabled and leverages all product capabilities on customer deployments People - build, support, enable a high performance team; lead and manage a team of approx. 5-10 Celonis Project managers and Consultants, specializing one or more industry verticals; proactively manage hiring, attrition, productivity, morale, resource allocation, team motivation and training, across the Consulting team Partners - build relationships with the strategic partners (and our partner managers) in the region to support our most important customers Practice - contribute to internal initiatives that make the organization better; recruit and develop a high-performing Program Manager and Consulting team, developing career paths for team members that allow for growth and development within the Services organization and Celonis overall The qualifications you need: 10+ years of experience delivering highly complex projects as a Program Manager or Program Director, including experience managing professional services teams in enterprise SaaS. Proven leadership in leading, guiding, and developing a high-performance team of 5-10 Project Managers and Consultants. Experience in recruiting, motivating, and retaining top talent, including managing productivity, morale, and career growth. Track record of leading complex transformational programs and extensive experience in project management disciplines, including leading teams of project managers. Experience building relationships with Sales teams and involvement in deals, including driving services sales cycles, project scoping, and proposal creation. Proven leadership in interacting with senior/executive level customers, handling escalations and navigating challenging situations. Strong technical aptitude required to lead and direct consultants in the implementation of complex software (e.g., Process Mining, ERP, or BI tools). Ability to manage, forecast, and monitor resource capacity and utilization to maximize services revenue and ensure project success. Value-focused mindset with a focus on driving measurable business impact, rapid ROI, and platform adoption. Excellent communication skills and the ability to partner cross-functionally to ensure customer satisfaction and loyalty. What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.

Responsibilities

As a Consulting Manager, you will lead a team of Consultants and Project Managers to drive successful deployments of Celonis technology across customers. You will manage project portfolios, ensure customer satisfaction, and drive services sales cycles.