About eSentire
eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can’t find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation.
As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown cyber threats.
Role Summary
eSentire is looking for an experienced Contracts Manager to join our dynamic team and lead our contract management operations. We are seeking a strategic and detail-oriented Manager to oversee our commercial contracting process, lead a team of contract professionals, and ensure efficient contract lifecycle management while minimizing risk and maximizing business value.
Please note: If the successful candidate lives within 50 km of our office in Waterloo, Ontario this will be a hybrid position (Monday and Friday – work from home, Tuesday, Wednesday and Thursday – work onsite). If the successful candidate lives more than 50 km from our office in Waterloo this will be a remote position.
Key Responsibilities
The successful candidate will be expected to spend a significant portion of their daily duties drafting documentation and managing the contract process, work closely with the eSentire sales teams and other functional areas. The position requires a good understanding of contract language, strong written exceptional negotiation skills, and good relationship management and interpersonal communication skills.

Contract Management

• Lead the development, review, and negotiation of complex commercial contracts
• Oversee contract lifecycle from initiation through execution and renewal
• Develop and maintain contract templates and standardized terms
• Ensure compliance with company policies and applicable regulations
• Manage contract database and documentation systems
• Other operational, management duties, and projects as may be assigned

Team Leadership

• Lead and develop a team of contract professionals
• Set performance objectives and conduct regular reviews
• Provide mentoring and professional development opportunities
• Manage workload distribution and resource allocation

Stakeholder Management

• Partner with internal departments including Legal, Sales, Customer Success and Finance
• Build and maintain relationships with external partners and vendors
• Provide strategic guidance on contract-related matters
• Lead contract-related training initiatives

Process Improvement

• Implement and optimize contract management processes
• Drive automation and efficiency initiatives
• Develop reporting mechanisms and analytics
• Lead continuous improvement projects

Technical Skills

• Proficiency in MS Office Suite, Salesforce, DocuSign CLM, Insight and eSignature
• Experience with contract management systems
• Knowledge of data analytics and reporting tools
• Understanding of risk management principles

Competencies

• Strategic thinking and business acumen
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Superior organizational abilities
• Strong leadership capabilities
• Effective communication at all levels

Skills and Experience

• University or college degree in business, legal, related discipline or equivalent combination of education and experience
• 7+ years of commercial contract management experience
• 3+ years of people management experience
• Strong understanding of contract law and commercial terms
• Excellent negotiation and communication skills
• Proven leadership and project management abilities
• Excellent verbal and written communication skills
• Initiative-taker, meticulous and process driven
• Strong attention to detail and a commitment to quality service,
• Strong analytical and problem-solving abilities
• Excellent teamwork and team building skills
• Ability to multi-task on several projects in a fast-paced environment
• Adapt to changing priorities, maintain posture in high pressure situations while meeting tight deadline

Our Culture and Values
At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!
We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe that a variety of perspectives, backgrounds, and experiences make us stronger – if you’re enthusiastic about this opportunity but don’t meet every qualification, we encourage you to apply anyway. It takes a diverse set of thoughts, cultures, backgrounds, and perspectives to be a true market leader.
Total Rewards
We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes comprehensive health benefits, a flexible vacation plan, and participation in our company-wide equity program, allowing you to share in the success and growth of our organization.
Accommodation
If you have any accessibility requirements during the recruitment process, please reach out to our HR team at talentacquisition@esentire.com and any accommodation needs will be addressed upon request. Your talents and unique perspectives are valued, and we look forward to the opportunity to work together to build a more inclusive future.
It’s our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate “@esentire.com” email addresses, never from a public email address. We strive to provide a welcoming, respectful, and thorough interview process, providing the candidate with ample opportunity to spend time with the hiring manager, recruiter, and future colleagues face to face, or using a video conference technology.

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Please refer the Job description for details