Manager, Controls Testing & Risk Management

at  Capital One

OUR CAPITAL ONE TEAM.

Yes, we’re a credit card company. But we’re more than that too. We’re driven by what our customers want, and how to make their lives simpler.
We’re always looking for creative ways to offer digital solutions that make sense for our customers. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering.

BASIC QUALIFICATIONS:

• Bachelor’s degree
• At least 5 years of experience working in risk management, audit, and/or compliance; 3 of which should be in a testing or quality assurance capacity
• Experience in preparing and writing business documents (i.e., presentations for leadership meetings or forums, briefing memos, and reports)
• Familiarity with applicable Canadian regulators (OSFI, OPC, FCAC) and regulations that apply to a credit card business
• Experience in process or project management

PREFERRED QUALIFICATIONS(DON’T HAVE THEM ALL? DON’T WORRY. WE’LL HELP YOU DEVELOP THE RIGHT SKILLS FOR THE JOB):

• Relevant certification or accreditation in Compliance, Risk Management, Legal, or other related fields
• Strong leadership skills and capabilities
• Familiarity of a credit card business, practices, and operations
• Strong communication skills, with the ability to influence and collaborate effectively with stakeholders and cross-functional team
  About Capital One Canada
  We’ve been helping millions of Canadians for over 20 years by providing them with access to credit when others wouldn’t. We’re on a journey to put our customers first, and keep them there, by building modern technology solutions to simplify and humanize the world of credit cards. We have the positive energy of a startup, with the advantages of a big company.
  Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
  If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
  For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
  Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
  Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC)

• A solid understanding of risk management and governance principles and familiarity with the processes and controls that govern these activities (i.e., three lines of defense model and risk framework principles)
• At least 5 years of people leadership experience, including experience leading a controls testing team
• At least 5 years of experience in a second line testing function or an audit/examiner role
• Experience testing a variety of controls, including manual controls, script-based controls, and technology/automated controls
• Experience in a QA/Testing function in a technology team
• Demonstrated business maturity with the ability to effectively communicate with and influence stakeholders within all levels of the organization, establish and maintain positive relationships
• Exceptional communication and influence to drive action and understanding of controls-related issues and opportunities across all levels of the organization
• The ability to distill complex information into a clear and concise narrative
• Superior writing and editing skills with the ability to construct well-founded, clear, and concise analyses and recommendations
• The ability to organize, prioritize, and manage multiple projects and deliverables
• Solid analytical and investigative skills