JOB DESCRIPTION:

The Corporate and Public Affairs (CAPA) team delivers best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. We’re focused on enriching our customers’ lives through personal, connected, multichannel experiences, while creating an environment where our colleagues can grow and thrive. We make an impact by helping the business drive growth, change and outcomes and we protect and enhance TD’s reputation by providing expert advice and sound counsel.

DESIRED QUALIFICATIONS AND SKILLS:

• 8+ years of experience in a corporate communications or public affairs environment, ideally in a large organization
• Skilled communicator with strong media relations background and demonstrated experience managing complex corporate issues
• Deep understanding of the market including the media and political landscapes, core audiences, the financial services/business sectors and overall operating environment
• Proactive and industrious
• Exceptional writing and editing skills and a passion for high-impact storytelling
• A history of designing and leading proactive, integrated PR campaigns – both regionally and nationally – that effectively drive business objectives and win in share-of-voice
• Expertise in providing reputational counsel and developing customer-centric corporate positioning in media messaging
• Ability to work collaboratively in a fast-paced environment under tight deadlines
• Self-starter who’s highly motivated to deliver results and able to work independently
• Ability to develop and implement innovative communications plans, particularly for large initiatives or events involving senior executives
• Proven experience serving as a spokesperson for a major brand, including on-camera, and hosting media events
• Experience in journalism (particularly a major market newsroom) is an asset
• Undergraduate degree in communications or journalism, or equivalent, required
• Candidate must reside in Calgary or Vancouver as this role operates under a hybrid work model
• Occasional travel may be required

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

We’re looking for an experienced communicator to support media relations, issues management and executive communications across all of TD’s lines of business in BC, Alberta, Saskatchewan, Manitoba and Northern Ontario. The successful candidate can be based in Calgary or Vancouver.