Manager, CPE Engineering at TPx

Carson City, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CPE Engineering, Network Monitoring, Automation, Project Management, Security Compliance, Telecom Experience, Lab Testing, Vendor Management, Analytical Skills, SIP Network Design, IP Networking, Communication Protocols, SD-WAN, Virtual Network Functions, Firmware Testing, Team Leadership

Industry

IT Services and IT Consulting

Description

General Purpose: The Manager, CPE Engineering is responsible for the population of Customer Premise Equipment in the TPx Network. The manager must have the vision to devise and deploy methods and tools to ensure all devices are known, controlled, configured and secured. The CPE Engineering group is responsible for all new and regression testing of CPE hardware and software. The role works closely with the Advanced-VoIP, MSx, and Packet Engineering teams for design and optimization of deployed voice and data endpoints. Additionally, the Manager, CPE Engineering actively works with other TPx organizations in prioritizing, scheduling and providing timely updates of requested lab projects. Manager must be aware and understand company goals and lead this team to achieve those goals. Direct Reports: No Essential Duties and Responsibilities: * Ensures all CPE meet current security requirements and all CVE are addressed. * Drive automation and other methods to compress testing timelines for all CPE * Establishes and maintains professional business relationships with all equipment and application vendors that CPE Engineering engages with. * Manages the lab resources to test/certify new hardware and software for customer deployment and also perform regression testing of new firmware against existing products to ensure product stability. * Manages the project priorities based on business need and test-cycle durations. * Works with other Engineering, Product Management, Project Management, Provisioning and Support organizations to identify hardware, firmware or software certification through lab testing. * Is actively engaged with and provide timely updates to these same organizations via email, regular or ad-hoc in-person meetings, conference calls, or one-on-one discussions regarding all current and upcoming lab projects * Uses network monitoring tools, check existing production deployments for configuration compliance to determine if a fix action is required and coordinate resolution. * Provides clear direction to each team member regarding the requirements, expectations, milestones, deliverables and end-goal of their assigned projects. * Provides regular feedback to each Engineer regarding their individual progress on projects and career-oriented goals that are documented into their annual review. Other Responsibilities: * Other relevant tasks as directed by department leadership. * This individual must have a team orientation and be able to professionally interact with executives, managers and subject matter experts, as well as be the liaison between business units, technology, and support teams. * This person will need to have strong analytical and product management skills to interpret business needs and translate the needs into application and operational requirements. Required Qualifications: * Associates Degree from an Accredited College or University * 5 years of telecom experience * 2 years of management experience * Any equivalent combination of education and experience Other Qualifications: * IP network/routing protocols and SIP voice network design. * Understanding of Telnet, SSh, HTTP, HTTPS and other communication protocols. * SIP endpoint devices: Cisco CUBE, Adtran TA900 IADs, Polycom, Cisco, Yealink phones. * SD-Wan * Virtual Network Functions * Lab testing applications like IXIA IxNetwork, IxLoad and Spirent iTest TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process. #LI-Remote Req: #25-0094

Responsibilities

The Manager, CPE Engineering oversees the management and testing of Customer Premise Equipment within the TPx Network. This role involves ensuring device security, managing lab resources, and collaborating with various engineering teams to meet company goals.