Manager, CRCSP at United Way of the Midlands

Omaha, Nebraska, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

65000.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Relationship Building, Intake Interviewing, Report Writing, Budget Management, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Conflict Resolution, Stakeholder Management, Legal Documentation, Grant Writing

Industry

Non-profit Organizations

Description

Organization: United Way of the Midlands Job Title: Manager, CRCSP Department: Court Referral, Programs FLSA Status: Full-time, Exempt Location: Omaha, NE About United Way of the Midlands: Since 1923, United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business, government, and not-for-profit sectors and raising money to support our community’s most impactful health and human service programs. UWM’s funded programs and direct services – including JAG Nebraska, 211, and the Weatherization Assistance Program – focus on four key areas to improve health and well-being for all, build financial stability and strength, help young people realize their full potential, and address urgent needs today to advance a better tomorrow. At United Way, we are committed to fostering integrity, inclusion, and responsibility across our work where all employees feel valued, respected, and empowered to bring their unique perspectives and experiences to the table. UWM’s Mission: United Way of the Midlands UNITES our community’s CARING SPIRIT to build a STRONGER tomorrow. Guiding Principles: At United Way of the Midlands, we… * Build TRUST in everything we do. * Extend GRACE by thinking beyond ourselves. * Show GRIT by bringing it everyday. * Be OPEN to embracing others’ differences. * Actively ENGAGE by listening and sharing. * Live CURIOUSLY to learn constantly. Manager, CRCSP Summary: As part of the UWM’s Community Programs Department, the Senior Manager, CRCSP is responsible for all activities associated with the Court-Referred Community Service Program and the related Offender Work Program. Community service is an alternative to incarceration and helps keep people in their homes, with their families and employed while giving back to the community. The manager meets with and assigns court-ordered offenders to community service placements. In addition to initial intake, the manager monitors placements, verifies hours, builds agency relationships, and prepares monthly reports to the court advisory council. This is a grant-funded position based on UWM’s partnership with Douglas County. Responsibilities: * Executes UWM’s contract with Douglas County to ensure the successful completion of service hours by individuals assigned through the courts or offender work program. * Conducts initial intake interviews * Appropriately places clients with participating agencies. * Explains the agency's tasks and expectations. * Handles grievances/problems with client and/or agency. * Verifies community service hours. * Completes necessary paperwork. * Manages approximately 400 cases annually across both CRCSP and OWP * Maintains strong relationships and partnerships with the probation, judicial systems and agencies – serving as a trusted source of information across stakeholder groups. * Maintains contact with probation, judicial systems and agencies regarding each client through phone call, e-mails and other communication. Prepares reports as necessary. * Writes incident reports and notifies probation regarding violations or misbehaviors. * Tracks clients, placements and hours completed through confidential database. Prepares reports to document services to clients. * Facilitates constructive dialogue, striking the right tone with clients in writing (mail correspondence), email, phone and in person to create a judgement-free space conducive to completion. * Coordinates CRCSP committee meetings and associated reports four times per year. Gives presentations to probation, county commission and any other group requesting more information. * Proposes and pursues opportunities for manageable growth and process improvement. Assists with designing systems and procedures to further improve functioning of the program and value to the community. * Serves as a resource and reference for UWM staff to better understand needs and issues among court-involved individuals and the corrections network. * Operates and integrates as a part of the broader UWM team, while maintaining program independence. * Refers clients to 211 for additional resources as necessary. * Submits annual budget, invoices and contracts. * Submits annual invoices. * Submits biannual contracts with additional grant writing/development as required. * Driving is an essential function of this position. Supervisory Responsibilities: * There are no supervisory responsibilities for this role. Required Skills and Abilities: * Detail-oriented with the ability to navigate within structured timelines and regulations. * Ability to work almost completely independently with minimal supervision. * Manages time wisely – adapting to timeframes of client surges and leveraging timeframes with less activity to maximize program effectiveness. * Ability to build relationships among various stakeholder groups and earn trust quickly. * Ability to build rapport with court-involved populations, understanding barriers or limitations to ensure placement optimizes opportunity for success. * Must be a quick study to begin meeting, placing clients immediately. * English proficiency sufficient for communication with supervisors, co-workers, clients and customers. Bilingual Spanish an asset. * Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. * Ability to respond independently to common inquiries or complaints from customers, regulatory agencies, or members of the business community. * Ability to effectively present information to top management, public groups, and/or boards of directors. * Ability to write legally acceptable reports and other writing that conform to prescribed style and format * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * To perform this job successfully, an individual should have knowledge of MS PowerPoint Design software; MS Excel Spreadsheet software, MS Word Processing software. Education and Experience: * Bachelor's degree from four-year college or university preferred, with coursework or concentration in Criminal Justice, Social Work, Psychology, Health and Human Services * Three to five years related experience. Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer. * Must occasionally lift and/or move up to 10 pounds. * Ability to communicate clearly in person and over the telephone. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually moderate. Benefits: * Shared health, dental and vision insurance * Generous 401(k) Retirement plan * Paid vacation and sick time * Employer-paid life and disability insurance * Professional development assistance * Tuition reimbursement How to Apply: Please submit your cover letter and resume to resume@UWMidlands.org [resume@UWMidlands.org] United Way of the Midlands is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic pr

Responsibilities

Manage the Court-Referred Community Service Program and Offender Work Program by assigning court-ordered offenders to community service placements. Monitor placements, verify hours, and maintain strong partnerships with judicial systems and probation offices.