Manager, Customer Assurance at Okta
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

08 Jul, 25

Salary

141000.0

Posted On

08 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It, Automation, App, Computer Science, Authentication, Perspectives, Information Systems, Information Security, Technology, Presentation Skills

Industry

Information Technology/IT

Description

GET TO KNOW OKTA

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.

REQUIREMENTS:

  • Bachelor’s degree in Computer Science or Management Information Systems, or equivalent work experience in technology or information security fields
  • Minimum 3 years information security, project management, or related experience
  • Understanding of IT and cloud methodologies, information security, privacy, identity management, risk assessments and IT regulation and compliance standards
  • Excellent oral, written, and presentation skills

HELPFUL CERTIFICATIONS / SKILLS:

  • Okta Certified Professional/Administrator
  • Certificate of Cloud Security Knowledge (CCSK) and/or Certificate of Cloud Auditing Knowledge (CCAK)
  • Certified Information Security Auditor (CISA)
Responsibilities
  • Collaborate with Customer Assurance, security, engineering and product teams to triage and fulfill requests for responding to security questions and questionnaires from customers and prospect
  • Train Sales on how to engage the team for support, leveraging standard processes and collateral provided by Customer Assurance
  • Take ownership of escalations in local region and prioritize and report to management as needed
  • Engage with regional customers directly as required, supporting the Regional CSOs
  • Interact with the Security Trust & Culture team to develop and publish content
  • Collaborate with Okta Security on other projects and field communications, as applicable
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