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Manager, Customer Quality Management(Location : Tokyo) at Infineon Technologies AG Australia

Nagoya, , Japan -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationships, Quality Improvement, Customer Communication, Semiconductor Knowledge, Engineering Background, Quality Tools, Statistical Analysis, Problem Solving, Japanese Language Skills, English Language Skills, Computer Skills, FMEAs, SPC/SQC, Trend Analysis, Pareto Analysis, 8D Problem Solving

Industry

Semiconductor Manufacturing

Description

Manage Customer relationships globally with focus on targets, performance, and customer-driven Quality improvement initiatives Facilitate topic closures in best interest of Infineon, in alignment with other relevant functions and partners Responsible for customer communication and support for customer impact and mitigation (to minimize field exposure) for quality related topics Management of customer escalation and communication strategy globally Semiconductor device or Process knowledge Customer communication experience with engineering background or equivalent experience in the business Experience with applicable quality tools such as pareto, product performance management, FMEAs, SPC/SQC, statistical trend analysis, 8D problem solving ネイティブレベルの日本語力（お客様対応ができるレベル）ビジネスレベルの英語力（電話会議、メールのやりとり、対面コミュニケーション等、TOEIC700点以上）パソコンの基本スキル（Excel、PowerPoint、Outlookなど）高専・大学卒 We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.

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Responsibilities

Manage global customer relationships with a focus on performance and quality improvement initiatives. Facilitate communication and support for customer impact and mitigation regarding quality-related topics.