Start Date
Immediate
Expiry Date
03 Sep, 25
Salary
0.0
Posted On
04 Jun, 25
Experience
3 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Customer Experience Management, Project Management Skills, Computer Literacy, Communications, Multi Cultural Environment, Business Operations, Arabic, Communication Skills, Interpersonal Skills
Industry
Outsourcing/Offshoring
Aldar Education is looking for an outstanding Manager - Customer Relations for our HQ office in Abu Dhabi.
As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.
Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.
Working collaboratively, our education network’s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi’s government. Today, Aldar Education’s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.
The Customer Relations Manager leads the delivery of exceptional customer service across all Aldar Education schools, including managing the HQ-based Customer Experience Hub. The role involves analyzing customer feedback to provide actionable insights for business planning, supporting enrolements and marketing strategies, and contributing to brand visibility, enrollment growth, and retention. This role also plays a key part in driving a customer-centric culture across the organization.
To provide professional leadership and management for the department in order to secure high quality teaching and learning, effective use of resources and improved standards of learning and achievement for all students.
MINIMUM QUALIFICATIONS
MINIMUM EXPERIENCE
JOB SPECIFIC KNOWLEDGE & SKILLS
WHAT WE OFFER:
This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance