Manager, Customer Service at Santa Clara Family Health Plan
San Jose, CA 95119, USA -
Full Time


Start Date

Immediate

Expiry Date

15 Oct, 25

Salary

167292.0

Posted On

16 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

ABOUT US:

Santa Clara Family Health Plan (SCFHP) is a local, community-based health plan dedicated to improving the health and well-being of the residents of Santa Clara County. Working in partnership with providers and community organizations, we serve our neighbors through our Medi-Cal and SCFHP DualConnect (HMO D-SNP) health care plans.

PLEASE REVIEW THE FULL JOB DESCRIPTION ON OUR CAREER’S PAGE:

https://phf.tbe.taleo.net/phf04/ats/careers/v2/viewRequisition?org=SANTCLAR2&cws=38&rid=3101
Job Type: Full-time
Pay: $107,930.00 - $167,292.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: In perso

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Manager of Customer Service provides day-to-day leadership and management to meet organizational goals and objectives. The incumbent has direct responsibility to develop, implement, and monitor all customer service activities in accordance with state and federal regulatory requirements, SCFHP policies and procedures and business requirements as set forth for each line of business.

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