Manager Data and Analytics - CDU6 - 20004862 at Qiddiya Investment Company

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analytics, Business Intelligence, Performance Reporting, Dashboard Design, Data Visualization, Analytical Skills, Problem-Solving, Stakeholder Engagement, Data Governance, Continuous Improvement, Quality Assurance, Performance Metrics, CRM Integration, Training Development, Market Intelligence, Performance Insights

Industry

Entertainment Providers

Description

Job Purpose The Sales & Leasing Performance Unit (PU) is responsible for defining, governing and enabling best-practice Sales & Leasing standards across Qiddiya. The unit supports Sales & Leasing Operations by developing and managing policies, procedures, standardized documents, templates, tools and performance frameworks that ensure consistency and scalability across asset classes. It oversees Sales & Leasing capability development through structured training frameworks and an online Sales & Leasing training academy and governs the Sales & Leasing customer journey in alignment with CRM, digital sales tools, experience center requirements and operational readiness. The PU also provides market intelligence, benchmarking and performance insights to drive informed decision-making and continuous improvement within Sales & Leasing. The Manager – Data & Analytics is responsible for governing, developing and enabling Sales & Leasing performance insights across Qiddiya. Operating within the Business Excellence, the role provides data-driven intelligence that supports performance monitoring, Quality Assurance, Continuous Improvement and strategic decision-making across Sales & Leasing asset classes (Residential, Retail, Office and Land). The role ensures that Sales & Leasing performance data, dashboards and insights are accurate, consistent, decision-oriented and aligned with approved performance frameworks, standards and governance models. Role Description Core Accountabilities Sales & Leasing BI Strategy & Governance: Define and govern the Sales & Leasing Business Intelligence strategy in alignment with Business Excellence and Performance Excellence frameworks. Establish data governance standards for Sales & Leasing performance data, ensuring consistency, accuracy, integrity and traceability. Act as the central authority for Sales & Leasing performance metrics, definitions and reporting logic. Performance Reporting & Dashboards: Design, develop and maintain Sales & Leasing dashboards, scorecards and performance reports across asset classes. Ensure reporting aligns with approved Sales & Leasing KPIs, performance frameworks and leadership reporting requirements. Provide timely and actionable performance insights to Sales & Leasing and Business Excellence leadership. Performance Analytics & Insight Generation: Analyze Sales & Leasing performance data to identify trends, risks, gaps and improvement opportunities. Support Performance Excellence with analytical inputs for QA / QC, Mystery Shopper analysis, RCA and Continuous Improvement initiatives. Translate complex data into clear insights and recommendations to support decision-making. Data Enablement & Integration: Work closely with CRM, Digital Sales Tools, Operations and IT teams to ensure reliable Sales & Leasing data integration and availability. Support the evolution of Sales & Leasing analytics capabilities, including automation and advanced analytics where applicable. Ensure alignment between system-generated data and approved performance reporting standards. Stakeholder Collaboration: Partner with Performance Excellence, VoC, Training & Capability, CX and Sales & Leasing Operations teams to ensure performance insights are contextualized and actionable. Support leadership presentations, performance reviews and governance forums with data-driven insights. Continuous Improvement & Capability Development: Continuously enhance Sales & Leasing BI processes, tools and reporting efficiency. Promote data literacy and insight-driven decision-making within the Sales & Leasing Performance Unit. Knowledge, Qualifications & Skills required Essential (must have to perform the role) Bachelor’s degree in data Analytics, Business Intelligence, Information Systems, Statistics, or a related discipline. Minimum of 6 years of experience in business intelligence, analytics, or performance reporting roles, with at least 2 years in a managerial or lead capacity. Strong experience designing dashboards, scorecards and performance reporting solutions. Proficiency with data visualization and BI tools (e.g., Power BI or equivalent). Strong analytical, problem-solving and stakeholder engagement skills. Desirable (advantageous) Master’s degree in data Analytics, Business Administration, or a related field. Experience supporting Sales, Leasing, real estate, or customer-facing operational environments. Exposure to performance management, QA, or continuous improvement environments. Arabic language capability (written and spoken).

Responsibilities

The Manager – Data & Analytics is responsible for governing and developing Sales & Leasing performance insights across Qiddiya. This includes designing dashboards, ensuring data accuracy, and providing actionable insights for decision-making.