Address: 322 Rhett Street, Greenville, South Carolina, United States - 29601
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.

POSITION SUMMARY

Purpose Financial is seeking a highly skilled and experienced Manager of Data Operations to lead our cloud administration, DBA, and production support teams. The selected candidate will be responsible for managing a team of Cloud Engineers, ensuring that objectives are met, and ensuring that flow is continuously evaluated and optimized. This person will conduct performance reviews, adhere to a budget, and manage project deliverables.

EDUCATION REQUIRED

Bachelor’s or master’s degree in computer science, Information Systems, or related field.

EXPERIENCE REQUIRED

• Proven track record with 8 years’ experience in database administration, cloud administration, and devops.
• Minimum of 3 years’ experience in leadership or management position.
• AWS or Snowflake certifications are considered a plus.
• Experience managing technology operations in a cloud environment is a strong plus (particularly AWS and Snowflake).
• Strong understanding of database fundamentals and operations.
• Strong technical expertise in data management technologies, relational DB’s, data warehousing solutions, ETL tools (Fivetran, HVR) and cloud platforms (e.g., AWS, Snowflake and Kafka).
• Experience with PostgreSQL, Oracle and DocumentDB database optimizations.
• Experience automating performance enhancing jobs and data archiving.
• Generate reports and analyze the system for query slowness.
• Develop scripts for performance improvement and data fixes.
• Set up design and database monitoring reports and alerts.
• Experience participating in technical discussions with development and system DBA teams for deployments and code reviews.
• Experience with database security concepts and technologies, including role-based access controls, encryption, auditing, and threat/vulnerability management (TVM).

KNOWLEDGE REQUIRED

Excellent written and verbal communications skills; adaptability and flexibility to a changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.

PHYSICAL REQUIREMENTS

Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

• Application Migrations: Collaborate with Infrastructure, Network, Integration, and Security teams to migrate clinical and business applications from on-premises data center to AWS and Snowflake
• Cloud Operations Center of Excellence: Build a training curriculum and corresponding certification matrix, based on job level.
• Participates in Change Management and Root Cause Analysis meetings as directed.
• Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop; analyze trends and develop a long-range plan designed to resolve problems and prevent them from recurring; maintain high service levels for the user community.
• Oversee hiring, training, and management of a high performing team of cloud administrators, DevOps Engineers, and offshore production support.
• May be called to work off hours, weekends, and holidays to provide technical support to the Institution.
• Foster a culture of data-driven decision-making, collaboration, and accountability across the organization.
• Develop key performance indicators for data operations, implementations, and the health of our cloud environments.