Manager Deli at Pick n Pay

Gqeberha, Eastern Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Orientation, Communication Skills, Business Acumen, Food Safety Knowledge, Leadership, People Management, Stock Management, Data Analysis, Hygiene Standards, Retail Operations, Problem Solving, Organizational Skills, Promotional Activity Management, Sanitation Practices, Inventory Management, Scheduling

Industry

Retail

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We are seeking a passionate and results-driven Deli Manager to lead and manage all operations within the Deli Department. This role is pivotal in ensuring exceptional customer service, maintaining high hygiene and safety standards, and maximizing profitability through effective stock and cost management. The ideal candidate is hands-on, highly organised and thrives in a fast-paced retail environment Minimum Requirements: Minimum of 2-3 years relevant experience in a deli or retail food environment 1-2 Supervisory experience Experience working with retail systems and reporting tools (e.g. SAP or similar) Proven ability to analyse data and identify root causes of problems and stock variances Computer Literacy Competencies: Strong customer orientation Clear and confident communication skills Business and commercial acumen Sound knowledge of food safety and hygiene procedures Understanding of food retail operations Proven leadership and people management capability Key Responsibilities: Merchandising & Stock Management Execute plano guides at 100% and ensure full compliance with merchandising standards Conduct regular quality checks and handle products strictly according to SOPs Ensure the department is trade-ready by store opening time Identify fast-selling lines and analyse implications on margin optimisation and sales opportunities Ensure adequate stock availability to meet customer demand while minimising waste Monitor and implement promotional activity in line with the promotional calendar Maintain clean, organised, and compliant back-up and storage areas Manage stock rotation, sell-by dates, and FIFO principles on sales floor and back-up areas Continuously maintain merchandising and cleanliness standards throughout the trading day Food Safety, Hygiene & Compliance Enforce hygiene, housekeeping, and food safety standards at all times Monitor adherence to health & safety requirements Implement cleaning schedules and verify effective sanitation practices Identify non-conformances and apply effective corrective actions Customer Service Proactively respond to customer queries and requests Manage out-of-stock queries by offering alternatives and communicating delivery timelines Ensure department equipment is operational, staffed, and customer-ready Staff Management Communicate priorities, targets, and operational updates clearly to staff Delegate tasks effectively and monitor execution Address procedural, policy, and legislative non-compliance Cascade key information to the team from regional meetings Review, check, and amend Kronos scheduling to meet operational needs Administration & Performance Management Monitor waste, turnover, and stock variances, ensuring corrective action is taken Identify barriers to achieving sales targets and implement improvement initiatives Ensure all Shelf Edge Labels (SELs) are current, accurate, and customer-legible Maintain equipment and general maintenance standards Systems & Reporting Conduct gap scanning and manage out-of-stock and overstock reporting Draw and analyse reports from SAP Communicate stock concerns to Demand Planning Process IDTs, waste, and “reduced to clear” actions in line with SOPs Monitor electronic communications throughout the day Closing Date: 20 February 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value. Our Mission We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop Our Values Our values are deeply embedded in our culture and guide our actions: Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success. Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding. Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement. Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box. Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions. Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities. Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions. Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business. Why Pick n Pay? At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.

Responsibilities

The Deli Manager is responsible for leading all operations within the Deli Department, ensuring exceptional customer service, and maintaining hygiene and safety standards. Key tasks include stock management, merchandising, and staff management.