Manager - Delivery (Oracle CX - Field Services) at Argano

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle Field Service, Technical Capabilities, Business Requirements, Dynamic Scheduling, REST APIs, CRM Principles, Customization, Integrations, Inventory Management, Order Management, Cloud Architecture, Data Migration, Programming Skills, Workflow, Reports, Error Handling

Industry

IT Services and IT Consulting

Description

Responsibilities: Key personnel to design and implement end to end solutions that are scalable and robust by leveraging Oracle Field Service Cloud Present technical and functional capabilities of Oracle Field Service Cloud platform to clients Collaborate with customers on Business Requirements Specifications, Design & Architecture path and also perform configuration of modules & customizations independently Design and implement dynamic scheduling algorithms to enhance resource allocation and routing efficiency Stay updated with periodic Oracle releases and use the latest standard best practice Serve as a liaison between sales, technical and functional teams Provide direction to internal cross-functional teams including business analysts and developers, to ensure successful project delivery Must Have: Experience in implementing Oracle Field Service modules including Forecasting, Scheduling and Routing etc Analyse and optimize field service workflows, ensuring seamless integration with Oracle Field Service applications Familiarity to build Oracle Field Service forms, workflows, triggers, and Field updates Experience in working with REST APIs and Integrations with other CX products Understanding CRM principles as well as managing customer expectations, handling feedback, and ensuring a positive customer experience Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud projects Desired: Working knowledge on products related Inventory management, Order management, Depot repair, Maintenance management Knowledge of integration with other CX products like Engagement cloud would be an added advantage Strong Programming skills, as well as the ability to review complex code bases written by others. Understanding of Cloud Architecture & knowledge on Data Migration. Extension to other platforms on Workflow, Reports, APIs, and Error Handling

Responsibilities

The manager will design and implement scalable solutions using Oracle Field Service Cloud and present its capabilities to clients. They will also collaborate with customers on requirements and ensure successful project delivery through direction to cross-functional teams.