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ABOUT THE ROLE

Intact Lab is looking for a Manager, Design – Enterprise UX. In collaboration with managers and multidisciplinary design teams, the manager will conceive second-to-none internal tool experiences behind Canadian insurance brands. In this role, you will lead the team that defines and executes our design process, focusing on interface design (UI) in our Enterprise UX team.
Are you a veteran digital experience strategist and a proven people leader? Do you have a proven track record of building and engaging teams, inspiring direct reports, and launching digital products? You provide innovative user-centric solutions? We have the perfect position for you!

WHAT YOU’LL DO HERE:

As the Manager, Design – Enterprise UX, you play a mission critical role in defining and accomplishing our roadmap. Reporting to the Director, Design – Enterprise, AI & Content Solutions, your main responsibilities are:

• Provide clear direction to team members on user-centered design best practices, principles and approaches. In charge of managing experience initiatives within the team and align them with stakeholders needs.
• Provide leadership and knowledge to the Design team, focusing on the management of professional employees. Responsible for the team’s performance and results.
• Participate in setting priorities for the team, planning appropriate objectives and operational efficiencies to meet or exceed the goals set by senior executives in collaboration with other EUX manager.
• Manage experience initiatives and supports team in the accomplishment of project objectives. Challenge and lead the team with their expertise.
• Responsible for supporting the needs of all business partners through the design of engaging user experiences across a variety of applications.
• Responsible for projecting, measuring and reporting business value of all team initiatives.
• Follow success of implementation and support improvement of future iterations.
• Responsible for the development of valuable processes and business strategies.
• Manage the performance assessment of those processes to support improvement of future iterations.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique