Location
Remote United States
Employment Type
Full time
Location Type
Remote
Department
Engineering
Compensation
Base Salary Range $175K – $195K • Offers Equity • Offers Bonus

THE BASE SALARY RANGE FOR THIS POSITION IS COMMENSURATE WITH WORK LOCATION, EXPERIENCE, SKILLS, CERTIFICATIONS, EDUCATION, AND PRIOR ACCOMPLISHMENTS. THE POSITION MAY BE ELIGIBLE FOR ADDITIONAL COMPENSATION, INCLUDING A BONUS, COMMISSION AND/OR EQUITY, AS APPLICABLE.

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our “Better Together” ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

POSITION DESCRIPTION:

PAR Punchh is seeking a highly driven Manager, DevOps to lead our next-generation cloud infrastructure and automation capabilities supporting high-scale, mission-critical loyalty and engagement platforms. This role requires a visionary hands-on leader who thrives in fast-paced environments and excels at driving modernization initiatives across DevOps, CloudOps, and SecOps disciplines.
You will lead a cross-functional team responsible for the automation, governance, security, observability, and cost optimization of our AWS infrastructure—ensuring scalability, reliability, and speed of delivery. The ideal candidate brings a blend of technical depth, people leadership, and operational rigor, with a track record of transforming DevOps capabilities in cloud-native environments.
At PAR Punchh, we’re transforming how restaurants engage with their customers through cutting-edge cloud, AI, and DevOps solutions. If you’re a transformational DevOps leader who thrives on innovation, collaboration, and scalability—this is your opportunity to drive meaningful change at a platform powering thousands of brands and millions of guests.

• Team Leadership & Strategy
• Lead, mentor, and grow a multidisciplinary team of DevOps, DevSecOps, Cloud, and Systems Engineers.
• Define and drive the strategic roadmap for infrastructure automation, cloud modernization, and platform reliability.
• Foster a culture of continuous improvement, engineering excellence, and operational efficiency.
• Cloud Operations & IaC
• Oversee secure, scalable, and cost-optimized AWS environments.
• Champion Infrastructure as Code (IaC) best practices using Terraform and CI/CD modernization with GitHub Actions and AWS CodePipeline (or similar).
• Guide systems engineers in transitioning to modern, cloud-centric operating models.
• Security, Governance & Compliance
• Partner with security teams to enforce IAM, WAF, DNS, ZeroTrust, and AWS-native security controls.
• Implement automation-driven compliance frameworks and policy enforcement (e.g., SCPs, RBAC, PAM, Wiz integration).
• Observability & Incident Management
• Drive observability strategy using tools like DataDog,NewRelic ,OpenTelemetry, and AWS-native monitoring (e.g.,CloudWatch, X-Ray).
• Lead 24x7 incident response practices, root cause analysis, and system restoration for customer-impacting issues.
• Ensure robust monitoring, alerting, and telemetry across infrastructure and application layers.
• Cloud Cost Optimization (FinOps)
• Lead cost governance initiatives to reduce COGS while maintaining reliability and scale.
• Collaborate with Finance and Procurement to manage AWS budgets, forecast usage, and negotiate vendor contracts (e.g., AWS, Cloudflare, NewRelic, Data Dog ).
• Cross-Functional Execution
• Collaborate with Engineering, Product, Security, and Infrastructure teams to align DevOps priorities with business goals.
• Own the lifecycle of DevOps tooling, automation pipelines, and deployment infrastructure supporting API traffic and real-time applications.