Manager, Digital Marketing at Whirlpool Corporation - Canada

, , Brazil -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Marketing, VTEX E-commerce Platform, E-commerce Solution Architecture, Headless Solution Implementation, Adobe Analytics, Google Analytics, Google Tag Manager, Contentful, Qualtrics, Bazaarvoice, Project Delivery, Operational Processes, Strategic Communication, Leadership, Collaboration, Autonomy

Industry

Manufacturing

Description

Fluency in English is essential for collaborating with our global teams. Deep, demonstrable, and current expertise with the VTEX E-commerce Platform (VTEX IO, VTEX Legacy, Master Data, Checkout, OMS, and Commerce Portal). Mandatory VTEX Professional Certification (e.g.,Implementation Expert Certificate or similar official credential). Proven experience in e-commerce solution architecture Successful track record of leading and delivering complex, full-cycle e-commerce projects, specifically involving Marketplace and Gift Card modules. Experience in headless solution implementation Adobe Analytics: Expertise in both analytics and implementation is required. Google Analytics & Google Tag Manager Adobe Launch VTEX & Hybris (or similar commerce platforms) Contentful Qualtrics (or similar Voice of Customer tools) Bazaarvoice The Ideal Candidate Will Bring The ideal candidate for this role is a seasoned professional who effortlessly blends technical mastery with strategic business acumen. They will bring: Deep VTEX Platform Expertise: A comprehensive, hands-on working knowledge of the entire VTEX ecosystem, including architecture (VTEX IO, Master Data, OMS, Checkout), demonstrated by a Mandatory VTEX Professional Certification (e.g., VTEX Architect, Commerce Master, or equivalent). Headless & Contentful Experience: Proven experience architecting or working within a headless commerce model, specifically with experience integrating VTEX with Contentful or a major equivalent Headless CMS (e.g., Sanity, Amplience). Global E-commerce & Payments Expertise: Direct experience managing e-commerce operations or projects across multiple regions or countries, including a deep understanding of multi-currency, localization, order to cash internal process and specific Payment Knowledge—including the VTEX payment gateway structure, anti-fraud processes, and implementing advanced solutions like Gift Card modules. Complex Project Delivery: Proven success in leading and fully owning large-scale, critical e-commerce projects, with specific, demonstrable experience in architecting and implementing Marketplace In/Out Integrations. Operational and Process Leadership: A track record of building, defining, and documenting scalable operational processes and the ability to conduct effective business training. Strategic & Bilingual Communication: Complete professional working fluency in English (verbal and written) to collaborate effectively with international or cross-border teams. A minimum of 10 years of experience in a similar blended role (e.g., Technical Consultant, Problem-Solving Skills: The ability to translate complex business requirements into well-defined analytical problems. Leadership and Influence: Experience leading and motivating cross-functional teams. Collaboration: Experience working with global teams and agile mindset Autonomy: The ability to work autonomously and as part of a team, managing multiple concurrent projects and markets. Your responsibilities will include Coordinate internal teams (development, marketing, operations) and external vendors to execute project plans effectively. Build, define, and document robust operational processes for e-commerce workflows, platform usage, incident management, and feature rollout across business and technical teams. Ensure the technical implementation adheres to best practices, performance standards, and security protocols within the VTEX environment. Apply deep platform knowledge to troubleshoot and resolve complex integration failures, order management flow issues, and platform performance bottlenecks. Provide training and coaching to business stakeholders (e.g., Marketing, Customer Service, Operations) on new VTEX features, updated processes, and best practices to maximize platform adoption and efficiency.

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Responsibilities

Coordinate internal teams and external vendors to execute project plans effectively. Build and document robust operational processes for e-commerce workflows and provide training to stakeholders on new VTEX features.