Manager Digital Payments at Vodafone United States

Kinshasa, Kinshasa, Democratic Republic of the Congo -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Payments, Product Management, Project Management, Analytical Thinking, Customer Centricity, Commercial Acumen, Leadership, Collaboration, Regulatory Compliance, Partnership Management, User Experience, Market Analysis, Innovation, Business Development, Risk Management, API Management

Industry

Telecommunications

Description

Develop and execute the strategy for digital services, innovation, and global payments in alignment with M-Pesa's commercial objectives. Ensure continuous improvement of the M-Pesa App (Consumer & Business) user experience. Manage the end-to-end lifecycle of digital services, including product design, business case development, go-to-market, and post-launch optimization. Collaborate with technology teams to ensure scalable and secure delivery of digital services. Build business models, pricing strategies, and revenue-sharing frameworks for new services. Support the Head of Commercial in forecasting and budget planning for digital services. Lead cross-departmental initiatives involving Commercial, Technology, Finance, and Customer Operations. Represent M-Pesa in internal and external forums focused on digital innovation and payments. Mentor and coach junior product and business development team members. Ensure that all digital and payment services comply with regulatory, AML/CFT, and data protection requirements. Work closely with Risk, Legal, and Compliance teams to maintain operational integrity. Implement governance frameworks for partner and API management. Strategic Thinking & Innovation - Ability to anticipate market trends and translate insights into strategic opportunities. Commercial Acumen - Strong understanding of digital business models and revenue levers. Execution Excellence - Proven track record in managing complex projects from concept to launch. Partnership Management - Skilled in building and sustaining long-term business relationships. Customer Centricity - Deep focus on user experience and service quality. Analytical Thinking - Ability to interpret data and derive actionable insights. Leadership & Collaboration - Inspiring teamwork and cross-functional engagement. Integrity & Compliance Orientation - Ensuring all operations align with company and regulatory standards. Bachelor's or Master's degree in Business, Economics, Finance, Engineering, or Information Systems. Minimum 5-7 years in digital financial services, fintech, or mobile money. Proven experience in product management, digital payments, or global remittance. Experience working with APIs, aggregator integrations, or digital ecosystems. Familiarity with card programs (Visa/Mastercard), merchant acquiring, and online payment gateways. Understanding of regulatory frameworks governing financial services and payments in Africa. Strong commercial acumen with ability to build business cases and drive P&L performance. Excellent stakeholder and partner management skills. Strong project management and cross-functional coordination abilities. Analytical mindset with proficiency in market analysis and performance tracking. Deep understanding of digital platforms, customer journeys, and UX principles. Fluency in French and English (spoken and written).

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Responsibilities

Develop and execute the strategy for digital services and global payments while ensuring continuous improvement of the M-Pesa App user experience. Manage the end-to-end lifecycle of digital services and collaborate with various teams to ensure secure delivery and compliance.