Manager-Digital Product Management, B2B Solutions at American Express Company South Africa

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

165000.0

Posted On

24 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Product Strategy, Project Management, Collaboration, Communication, Customer Research, Market Analysis, P&L Management, B2B Payments, Data Analysis, Sales Enablement, Risk Management, Customer Insights, Innovation, Leadership, Agility, Strategic Thinking

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services' products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market. How will you make an impact in this role? Responsibilities Drive product strategy rooted in customer needs, Amex’s competitive advantage, industry trends and business impact. Inform our global 3-year roadmap Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test & learns Interface with external partners and global Amex teams to bring products & enhancements to market Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally Own the product P&L and articulate key levers of growth and profitability Define and monitor metrics of success to inform backlog prioritization and customer insights Be a B2B payments thought leader Minimum Qualifications 3+ years of work experience. Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers Comfortable working in a dynamic, fast changing (and fun!) environment Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision Thrives in ambiguous and fast-changing environment Preferred Qualifications Bachelor's degree preferred Product management or management consulting experience is a plus Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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Responsibilities

Drive product strategy rooted in customer needs and inform the global 3-year roadmap. Develop end-to-end customer experiences and collaborate with various teams to bring products and enhancements to market.