Manager, Distribution Middle Office at NTUC INCOME INSURANCE COOPERATIVE LIMITED

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fit & Proper Assessments, Compliance, Stakeholder Management, Operational Excellence, Process Optimization, Automation, Digital Transformation, Fraud Detection, Regulatory Compliance, Insurance Distribution, Monitoring Activities, Team Leadership, Reporting, Collaboration, Risk Management, Continuous Improvement

Industry

Insurance

Description

The incumbent will report to the Head, Distribution Middle Office and will be responsible for Fit & Proper assessment of candidate who is required to be RNF for Income Insurance Limited and Income Advisory Group Subsidiaries. This role leads the Distribution Growth Support & Compliance to deliver a seamless onboarding experience across distribution channels, while driving operational excellence and continuous improvement. Responsibilities include: Distribution Growth Support & Compliance Ensure compliance with MAS Representative Notification Framework (RNF) through robust Fit & Proper assessments and enhanced monitoring: Review and escalate Fit & Proper assessments in line with MAS RNF requirements (e.g., adverse findings, recommended monitoring) Conduct periodic monitoring activities, including periodic reviews with distribution channels Provide management report on cohort & profile of distribution channels Conduct regular continuous fit & proper monitoring & assessment such as screening & annual declaration Oversee daily credit monitoring for distribution channels Review and maintain Fit & Proper frameworks and SOPs in accordance with MAS Notices, regulatory changes & business process changes Conduct fraud detection exercise on regular basis Supervisory / Other Duties Represent department as Risk & Compliance & Business Continuity representative Provide regular report for management, industry & regulatory reporting Identify and implement automation opportunities to reduce manual processes (e.g., eRecruitment, digitalization initiatives) Collaborate with internal stakeholders and external vendors (e.g., IT, Compliance) to streamline agent-related transactions Lead and develop high-performing teams to achieve operational goals Manage internal and external audit request Requirements Diploma / Bachelor’s in any discipline Strong familiarity with MAS guidelines, including the Representative Notification Framework (RNF), and other relevant regulatory notices Minimum 3–5 years of experience in insurance distribution operations or regulatory compliance with exposure to Life Insurance distribution channels preferred Experience in Fit & Proper assessments and enhanced monitoring protocols Excellent stakeholder management skills, with the ability to collaborate across compliance, IT, legal, and distribution teams Analytical mindset with a focus on process optimization, automation, and digital transformation

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Responsibilities

The incumbent will lead the Distribution Growth Support & Compliance to ensure a seamless onboarding experience across distribution channels. Responsibilities include conducting Fit & Proper assessments, monitoring compliance with MAS guidelines, and overseeing operational processes.