Manager, District Relations at CLP Holdings Limited

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Engagement, Community Relations, Public Relations, Communication, Event Organization, Crisis Management, Logistics Coordination, Inventory Management, Reporting, Analytical Skills, Presentation Skills, Problem-Solving, Multitasking, Business Acumen, Political Awareness, Social Sentiment Analysis

Industry

Utilities

Description

Working location: Kai Tak, Kowloon Employment Duration: 24-month contract Responsibilities: * Be core members of CLP Community Support Team on roster, along with other colleagues, and responsible for timely informing relevant colleagues about power incidents to facilitate prompt communication with relevant stakeholders and site attendance on prolonged outages * Formulate stakeholder engagement plan, and develop and implement initiatives (e.g. educational programmes for community and other stakeholders) to mitigate the risk of power incidents * Establish strong relationship with district governance and community stakeholders to facilitate close communication and handle their requests, opinions and feedback * Organise on-site caring work, if needed, which covers, but not limited to, set-up of portable power charging stations and lightings, dispatch of relief items, collaboration with community stakeholders, patrolling on building floors, etc. in case of occurrence of power incidents * Organise precautionary work, e.g. drills of CLP Community Support Team and advanced preparation work in face of adverse weather, and coordinate with other departments for participation * Closely coordinate with different parties, both internal and external, to maintain proper inventory and functioning of portable power charging stations, lightings and other relief items at different strategic storage locations to ensure readiness for usage whenever needed, and arrange replenishment timely * Research and procure appropriate relief items and caring gears as an enabler to timely provide caring service to the affected customers * Devise materials for stakeholder communication events and internal reporting usage. Requirements: * A recognised university degree in Social Sciences, Engineering, or Communications disciplines * At least 8 years of experience, preferably in Public Relations, Community Relations or related discipline. Candidate with less experience may be considered to a lower grading * Willing to work on roster throughout the year * Driving licence is preferable * Solid knowledge and experience in communication with and handling of community stakeholders and customers * Excellent analytical, presentation, communication and stakeholder management skills * Good business acumen and a good understanding of political environment and social sentiment in Hong Kong * Strong planning, organisation and problem-solving skills, and ability to perform multitasking * Self-motivated, able to work under pressure at irregular hours and meet tight deadlines * Excellent language command in both spoken and written English and Chinese, including Putonghua * Good computer skills such as MS Word, Excel and PowerPoints ABOUT CLP CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia-Pacific region with over 8,000 employees. In Hong Kong, we operate a vertically integrated electricity business providing a highly reliable supply of electricity to over 80% of the city’s population. Outside Hong Kong, we invest in the energy sector on the Chinese Mainland, in Australia, India, Taiwan Region and Thailand. Our business spans the electricity value chain ranging from power generation, transmission and distribution to retail and smart energy services. We have a diversified portfolio of generating assets that uses a wide range of fuels sources including nuclear, renewables, gas and coal.  To meet the evolving needs of energy users in a world being reshaped by decarbonisation and digitalisation, we strive to embrace new opportunities and expand our horizons as we fulfil our purpose to Power Brighter Tomorrows. 

Responsibilities

The role involves being a core member of the CLP Community Support Team, responsible for timely communication regarding power incidents and formulating stakeholder engagement plans, including educational programs. Responsibilities also include organizing on-site caring work during outages, coordinating precautionary measures like drills, and managing the inventory of relief items.