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Manager - DSMG - Motor Finance - Collections - Flows - Bkt 1 to 3 (ST) - Lu at Tata Capital

, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

0.0

Posted On

16 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Management, Team Leadership, Vendor Management, Audit Compliance, Customer Relationship Management, Repossession Management, Document Management, Performance Tracking

Industry

Financial Services

Description

Key Deliverables: Collection Activity * Achieve assigned collection target through CREs assigned to them * Achieve assigned target on KPA parameters Customer Relationship * Maintain constant touch with specific customer groups who are difficult to reach through CREs * Visit and meet customers Managing Team * Manage the team of LREs/CREs/AMRs * Should align individual work and performance with the broader team to achieve mutual outcomes * Makes sure self and team adheres to the team's expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team. Document Management * Ensure all collection documents are submitted correctly and on time Audit Compliance * Ensure strict audit compliance as per company norms for self and team Managing Branch * Ensure smooth functioning of branch collection without any issues * Manage the repossession activity of the branch Vendor Management * Managing Vendors (Collection agency & Repo agency) Education Qualification: Graduate

Responsibilities

Manage the collection activity and team of CREs/LREs to achieve assigned targets and KPA parameters. Oversee branch operations, including vendor management for collection and repossession agencies, while ensuring strict audit compliance.