Manager

at  DSV

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area: Managerial

COMPETENCIES, SKILLS, ATTRIBUTES REQUIRED:

• Strong people leadership skills – demonstrated experience managing a team
• Strong analytical, interpersonal and client facing skills
• Strong understanding of warehouse management systems
• Strong Computer skills – MS Excel, Outlook, Word
• Ability to read and understand basic financials
• Ability to train others and complete succession planning.

MINIMUM EDUCATION and/or EXPERIENCE:

• Post-Secondary education required. A combination of equivalent experience and education will be considered
• Minimum of five years’ leadership experience in logistics or 3PL industries
• Multi-clients experience an asset.

Operations

• The subject matter expert in day-to-day operation and provide support to supervisors to solve day to day issues
• Act as a key liaison between the operations, clients, and site management
• Ensure delivery deadlines and quality objectives are met
• Manage a team of Supervisors and assign them supervisory duties
• Improve the operational systems, processes in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning
• Keep Senior manager advised of progress or problems requiring attention daily
• Keep abreast of operational progress or problems.

People Management

• Required to complete forecasting and labor planning
• Resolves individual and group performance issues in accordance with DSV’s policies and procedures in a timely manner to motivate and foster teamwork
• Ensures clear performance standards, provides specific and timely feedback, and owns management development for their team
• Holds others accountable to established performance levels to achieve individual and group goals.

Communication

• Promote a positive relationship with clients by providing excellent customer service
• Provide proper guidance and coaching to the supervisors and to the entire team
• Responsible for direct client facing on all operational issues and for conducting client presentations where needed
• Must be able to partner with the clients and provide direct support. Effective and timely communication of operational issues to senior management.