Manager, eDiscovery Operations at DoorDash USA

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

180000.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

eDiscovery Operations, Litigation Response, Data Pipelines, Legal Holds, Preservation, Production, Data Minimization, Early Case Assessment, Vendor Management, Technical Standards, Automation, Analytics, AI-enabled Review, DISCO, Everlaw, RelativityOne

Industry

Software Development

Description

About the Team Legal Operations builds the infrastructure that powers DoorDash’s Legal function. We design the workflows, systems, and data foundations that transform complex legal work into structured insight — enabling Legal to operate at the speed of the business. Our team owns the core platforms and scalable processes that support a growing global organization as data volume and regulatory complexity increase. We view high-quality, well-structured data as a strategic asset, and we intentionally build the technology and workflows that generate it by design. If you’re a builder who thrives at the intersection of law, technology, and operational transformation, you’ll find a home here. About the Role We are hiring a Manager, eDiscovery Operations to architect and evolve the operational infrastructure that supports DoorDash’s litigation and legal response efforts. This role goes beyond managing matters — you will design and own the operating model for how data moves from enterprise systems into defensible legal review. This is a high-autonomy individual contributor role with ownership over discovery infrastructure and oversight of contractors and external vendor teams. Success in this role is measured by the scalability, reliability, and defensibility of the discovery systems you design, as well as the expertise you bring to complex, high-impact matters. You are a builder first– focused on creating automated, repeatable processes that treat discovery as a scalable technical product. You’re excited about this opportunity because you will… Engineer and maintain end-to-end data pipelines and delivery models that embed defensibility by design, ensuring the eDiscovery lifecycle scales seamlessly with DoorDash’s increasing data complexity. Lead a diverse ecosystem of contractors and vendors to execute daily operations across legal holds, preservation, and production on complex matters. Serve as the primary eDiscovery consultant to Litigation, Privacy, Employment, IT and Security teams, translating technology and requirements into executable processes. Provide expert guidance on data minimization and early case assessment strategies to reduce review volume, mitigate risk, and control costs. Own performance, capacity planning, and quality standards across our vendor ecosystem, treating external partners as an extension of our technical infrastructure. Define and operationalize technical standards and best practices for discovery workflows, including documentation, automation, and scalable training. Drive continuous improvement through automation, analytics, and AI-enabled review capabilities to reduce manual overhead and optimize legal spend. We’re excited about you because… You have 6–8+ years of experience in eDiscovery, with at least 2 years in a systems-building or program management capacity. You bring hands-on experience across modern review platforms (e.g., DISCO, Everlaw, RelativityOne), including oversight of vendor-managed environments. You are a power user of foundational AI models (ChatGPT, Gemini) to improve individual productivity, and have a proven track record of leading cross-functional teams to apply TAR, CAL, and LLM-based workflows to solve complex, high-volume data challenges. You are comfortable navigating enterprise tools (Jira, Confluence) to manage technical roadmaps and productize legal workflows. You treat eDiscovery as a financial and technical portfolio, using e-billing and data metrics to forecast and project spend. You have deep knowledge of cloud storage (AWS), secure data transfer, and chain-of-custody protocols within enterprise environments. You have excellent written and verbal communication skills with a focus on detail, organization, and responsiveness. You are flexible and adaptable to changing priorities, scope, and technology We expect this position to be filled by 5/15/2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $122,400—$180,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

The Manager, eDiscovery Operations will architect and evolve the operational infrastructure supporting litigation and legal response efforts, focusing on designing the operating model for data movement into defensible legal review. This individual contributor role involves engineering end-to-end data pipelines, leading vendor ecosystems, and serving as the primary eDiscovery consultant to various internal teams.