INTRODUCTION

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Manager Enterprise DeliveryHCA Healthcare

NOTE: ELIGIBILITY FOR BENEFITS MAY VARY BY LOCATION.

We are seeking a Manager Enterprise Delivery for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

JOB SUMMARY AND QUALIFICATIONS

This role is responsible for providing enterprise delivery services and support to ensure continuity between infrastructure technical solutions and HCA’s business strategies. These technical solutions will be a combination of new and existing technologies, leveraging developed standards for infrastructure providing a scalable and flexible environment.
The manager’s responsibilities will require technical knowledge across various infrastructure technologies, services, and components. Position must keep abreast of the latest infrastructure technologies and service trends to keep the enterprise infrastructure strategically enhanced to proactively meet customer/business requirements and maintain associated service levels.
The size of the project portfolio requires excellent prioritization and organization skills to effectively manage multiple concurrent projects and the daily operational tasks. The manager will be required to perform employee and contractor management/administrative duties such as time/PTO reporting, interviews, employee evaluations/appraisals, yearly merit/performance increases/promotions, project/work assignments, employee development and training programs.
The manager will interact regularly with the various support and project management organizations, business partners, vendors, and other IT&S staff/management, as well as end users/customers to develop infrastructure solutions that meet business requirements, with a particular focus on Regional Data Center-based and colocation-based infrastructure across the United States.
Excellent written and oral communications for presentations, performance reviews, executive presentations, and infrastructure proposals will be required. Project and problem management in-depth skills are required to effectively meet business objectives and Service Level Agreements.
Leadership skills are a must to maintain positive business relations with employees, customers, business partners, peers and other IT&S personnel. Effective delegation and management of resources and work requests are required to continually produce positive work results and meet business objectives/timelines.
The candidate should have some familiarity with computer hardware/technologies such as Cisco UCS, Nutanix, and VMware.

RELEVANT WORK EXPERIENCE

• 5+ years

MANAGEMENT EXPERIENCE

• 3+ years

EDUCATION

• Bachelor’s Degree Preferred
• Technical Training

OTHER/SPECIAL QUALIFICATIONS

• Capable of working effectively under a high pressure and demanding work environment.
• Must be a self-starter and work effectively with limited supervision.
• Must be customer-oriented and recognize the importance of customer service.

• Responsibilities include but are not limited to the following:
• Management of technical staff
• Problem and incident management
• Coordination and overseeing project and operational delivery
• Provide summary status and metrics to leadership
• Ensuring proposed/planned infrastructure solutions meet business and strategic needs.
• Large/Complex business case proposals and analysis of the technologies, financials and project plans.
• Strategic enterprise infrastructure planning and new technology assessment.
• Communicate consistently and effectively with direct leadership and company leadership as to issues, concerns and/or potential road blocks that may occur.
• Identify opportunity to improve processes or technologies through automation
• Other duties as assigned