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QUALIFICATIONS:

• Three-year Community College Diploma in a relevant area of study or equivalent combination of education and related professional and lived community experience.
• Five to seven years related management experience in Long Term Care preferred.
• Certification and membership in the Canadian Association of Environmental Managers (CAEN) and completion of Ontario Health and Safety Certification is preferred.
• Management Certification is preferred.

SKILLS AND ABILITIES:

• Demonstrated knowledge and experience in maintenance, housekeeping and laundry services with an understanding of the area’s programs and services and how the work of the area aligns with the objectives of the Division.
• Demonstrated knowledge of HVAC equipment, computerized building management systems, electrical systems distribution, fire alarm and sprinkler systems including operation of and testing requirements, emergency diesel generator operations.
• Ability to read and interpret building prints and drawings.
• Demonstrated analytical and business planning skills with a proven track record for effectively implementing and monitoring programs and services.
• Demonstrated positive and proactive leadership capabilities, adept at leading a group of employees, contracted services, and consultants; demonstrated commitment to developing high performance teams.
• Demonstrated ability to inspire the people they lead through productive and honest dialogue, with personal integrity and actions.
• Ability to be a trusted advisor and/or advocate in sensitive and/or emotionally charged situations.
• Demonstrated perseverance and resilience in addressing and escalating as required, challenges and emergent issues.
• Proven commitment to the safety of employees with knowledge of the Occupational Health and Safety Act and applicable regulations as it relates to the position including WHMIST, Fire and Safety and Emergency Preparedness Training.
• Ability to provide a high level of attention to detail, make sense of data and solve problems.
• Highly developed interpersonal and customer services skills, including conflict resolution and problem solving; demonstrated ability to effectively communicate with diverse populations within the community; experience working collaboratively with organizations, clients, and other individuals. Political acumen to identify and manage issues.
• Ability to understand the importance of service delivery; implement initiatives that support the section’s customers in a timely and effective way.
• Computer literacy in Microsoft Office, Preventative Maintenance computerized programs and related software and database applications.

Reporting to the Director, Long Term Care, the Manager, Environmental Services is responsible for the overall operation of the Maintenance, Grounds, Housekeeping and Laundry departments to achieve high standards of quality service, cleanliness and sanitation in accordance with legislative requirements and all related City of London/Dearness Home policies & procedures.