Manager, Executive Social Strategy & Operations Lead at DoorDash USA

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

200000.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Executive Storytelling, Social Media Strategy, Editorial Judgment, Distribution Craft, Content Pipeline Building, Drafting Posts/Threads, Network Mapping, Engagement Strategy, Amplification Planning, Voice Definition, Platform-Native Thinking, Cross-functional Collaboration, Performance Tracking, Risk Tolerance, Internet Culture, Growth Hacking

Industry

Software Development

Description

About the Team The Corporate Communications team sits within DoorDash’s broader Communications organization and helps tell the story of how DoorDash empowers local economies in more than 40 countries around the world. We manage the company’s corporate and company storytelling, executive visibility, and media engagement while ensuring we are also speaking directly to our merchants, Dashers, and consumers. As DoorDash continues to grow as a global, multi-category, multi-product company, our team ensures that our story reflects our innovation, scale, and impact. We’re a collaborative, high-performing group that values curiosity, good judgment, and clear, creative storytelling. About the Role DoorDash is building the next generation of local commerce, including emerging initiatives like agentic commerce, autonomous robotics, and in‑store software. These efforts require a nimble “build in public” mentality to reach and engage with technical talent, the terminally online, policymakers, market observers, and prospective partners. We’re hiring a hybrid operator who can combine executive storytelling, editorial judgment, and distribution craft to help our individual and organizational accounts show up and participate in real-time conversations, primarily on X. This is not a traditional executive communications role. It is not press-office PR. It is not brand social. It’s a judgment-heavy, social-first role at the intersection of corporate strategy and internet culture focused on influence, credibility, and distribution. Think fight promoter meets growth hacker meets clip merchant. You’re excited about this opportunity because you will… Provide strategic and tactical counsel to executives on their social media presence, specifically on X. Support the social media presence for several founder, executive, and corporate accounts: build a repeatable content pipeline, draft posts/threads, and advise when to engage (and when not to). Assess existing and new accounts: network mapping, engagement strategy, amplification plans, and experiments to help the right stories travel to the right people. Launch new accounts and build their audiences as needed, defining the voice, content franchises, guardrails, and distribution operating system. Translate complex topics into platform-native thinking (earnings context, AI strategy, autonomy, regulation, marketplaces, our technology roadmap). “Build in public” for emerging initiatives: share progress without over-sharing (partner with Product/Engineering to package demos, milestones, and learnings). Work cross-functionally with Brand Social, Policy, Legal, IR, and Employer Brand to move quickly while staying accurate. Build a learning loop: define what “good” looks like (beyond likes), track outcomes, run post-mortems, and refine strategy. We’re excited about you because… You have 6+ years of experience building and scaling social-first narratives for a high-visibility company, product, or principal, and owning strategy, voice, drafting, and distribution (especially on X). You have a proven ability to grow and sustain a credible presence on X (brand or principal) with measurable distribution outcomes. You have exceptional writing and editing (you can write like a human, in an executive voice, at speed). You have strong judgment coupled with a high risk tolerance (you understand second-order effects, escalation, and how to operate under public-company constraints). You have deep curiosity about technology and the economy (you are comfortable with finance and policy audiences and technically fluent conversations). You have an operator mindset (you don’t just post, you build a system--formats, pipeline, measurement, and iteration). You’re comfortable pushing back on senior leaders with clarity and good instincts. X is the primary platform. YouTube, Substack, Threads, and LinkedIn are secondary channels. Traditional comms or PR experience is not required. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

This role involves providing strategic and tactical counsel to executives regarding their social media presence, primarily on X, and supporting multiple executive and corporate accounts through content pipeline management and post drafting. Key duties include assessing existing accounts, launching new ones with defined strategies, and translating complex company topics into platform-native content for emerging initiatives.