Manager, Facilities at Edmonton Humane Society

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

95118.4

Posted On

14 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities management, Project management, Preventative maintenance, Budgeting, Contractor management, Vendor management, Building systems, HVAC, Plumbing, Electrical, Team leadership, Asset management, Capital planning, Microsoft office suite, Communication, Problem-solving

Industry

Non-profit Organizations

Description

Manager, Facilities Full-Time, Permanent ABOUT US The Edmonton Humane Society (EHS) has been serving Edmonton and area since 1907, dedicated to helping people and pets thrive, together. As a leader in animal welfare, we go beyond sheltering homeless animals — shaping a community that values the human-animal bond through advocacy, education and accessible support services. Our mission is to enrich the lives of people and companion animals through sheltering animals in need, supporting pet guardians, engaging with our community and inspiring compassion. Guided by our values of compassion, trust, improvement, results, inclusivity and teamwork, we work toward a more humane and connected community for all. THE ROLE The Manager, Facilities is responsible for the planning, operation, and continuous improvement of the Edmonton Humane Society’s facility and related infrastructure. This position ensures the organization’s buildings, systems, and grounds are safe, reliable, and effectively support daily operations, staff, volunteers, visitors, and animal care activities. Reporting to the Director, Shared Services, this role leads the Facilities team and contributes to long-term facilities planning, preventative maintenance programs, capital improvement recommendations, and responsible financial management of facilities-related resources. KEY ROLES & RESPONSIBILITIES Facilities Operations & Maintenance • Manage the day-to-day operation, maintenance, and repair of the EHS facility and surrounding grounds, including offices, adoption areas, veterinary and animal care spaces, warehouse, training areas, parking lots, and outdoor dog parks. • Ensure building systems and infrastructure (mechanical, electrical, plumbing) are maintained in a safe, reliable, and operational condition. • Establish standard operating procedures for maintenance work to ensure repairs meet organizational expectations for quality and durability. • Respond to facility issues and coordinate timely resolution, minimizing disruption to staff, volunteers, visitors, and animal care operations. • Manage motorized equipment and facility tools to ensure safe operation and reliability. • Ensure facilities operations support animal care environments, including sanitation, environmental conditions, and reliability of animal housing and medical spaces. • Identify opportunities to improve facilities processes, maintenance practices, and operational efficiency. Preventative Maintenance & Asset Management • Develop, implement, and maintain a comprehensive preventative maintenance program for building systems, infrastructure, and facility assets. • Establish and maintain an organized inventory and documentation system for facility assets, equipment, and building systems. • Manage and oversee the facilities work order system to ensure service requests are documented, prioritized, assigned, and completed in a timely manner. • Maintain organized inventory of facilities supplies, parts, and tools to support preventative maintenance and timely repairs. • Track and monitor maintenance activities, asset condition, and recurring issues to identify trends and inform future planning. Facilities Planning & Capital Improvement • Develop short- and long-term facilities plans that support operational needs and the organization’s strategic direction. • Lead multi-year maintenance and capital improvement planning, including lifecycle planning for building systems and infrastructure. • Identify emerging facility risks, infrastructure needs, and improvement opportunities, providing clear recommendations to the Director, Shared Services. • Support planning and coordination of facility upgrades, renovations, and capital projects. • Promote a proactive facilities management approach that prioritizes preventative maintenance, planning, and long-term infrastructure reliability. Contractor & Vendor Management • Identify, select, and manage external contractors and service providers required to support facility operations. • Obtain quotes, evaluate pricing and service quality, and ensure responsible use of organizational resources. • Oversee contractor work to ensure projects are completed safely and to expected quality standards. • Maintain productive vendor relationships and ensure service agreements and work expectations are clearly communicated. Team Leadership & Work Planning • Lead, coach, and support the Facilities team to ensure work is organized, prioritized, and completed effectively. • Establish clear work plans and priorities for the team to support preventative maintenance, operational needs, and facility improvement work. • Promote an organized, safe, and efficient work environment within the facilities shop and storage areas. • Encourage strong documentation, communication, and teamwork within the facilities function. Administration • Support the development of the facilities operating budget and provide input into capital planning. • Plan and manage facilities expenditures responsibly, prioritizing preventative maintenance, lifecycle planning, and cost-effective solutions. • Monitor spending related to facilities operations and identify opportunities to improve efficiency and long-term cost management. EDUCATION & REQUIREMENTS • Diploma or certificate in Facilities Management, Project Management, Business Administration, or a related field; equivalent experience will be considered. • Minimum 3 years of experience in a supervisory role within facilities or operations management. • Strong working knowledge of building systems, including HVAC, electrical, plumbing, and general maintenance. • Proven ability to manage projects from initiation to completion, including planning, budgeting, scheduling, and risk management. • Experience developing or managing preventative maintenance programs for building systems and infrastructure. • Experience managing external contractors and service providers, including obtaining quotes, evaluating pricing, and overseeing work quality. • Proficiency with Microsoft Office Suite (Word, Excel, Teams); familiarity with computerized maintenance management systems is an asset. • Valid driver’s licence and ability to work safely in both office and facility/outdoor environments. SKILLS & ABILITIES This role calls for a hands-on, organized leader who brings both technical expertise and strong people skills. The ideal candidate communicates technical information clearly to diverse audiences, prioritizes competing demands in a fast-paced environment, and builds productive relationships with internal teams, contractors, and vendors. A proactive approach to problem-solving, attention to detail, and a commitment to maintaining clear documentation and processes are essential to success in this role. WHAT WE OFFER Joining EHS means becoming part of a compassionate and dedicated team working toward a more humane community. You’ll be surrounded by passionate professionals who care deeply about what they do — for animals, for people, and for each other. At EHS, we offer more than just a job — we offer meaningful work, growth opportunities and a supportive environment where you can thrive. Why You’ll Love Working Here • Meaningful work that makes a tangible impact in our community • Supportive leadership and a collaborative, inclusive culture • Opportunities for growth, learning, and professional development • A strong focus on employee well-being and work–life balance Compensation & Benefits The Manager, Facilities role is classified in Pay Band 6, with a pay range of $81,793.85-$95,118.40 per year, commensurate with the successful candidate’s education and experience. EHS offers a competitive not-for-profit compensation package, which includes: • Comprehensive health and dental coverage, including a Health Care Spending Account • Employee & Family Assistance Program (EFAP) for personal, family and professional support • RRSP/DPSP matching program to help you plan for the future • Paid personal days, vacation, and bereavement time — including for pets • Discounts on EHS programs and services • Opportunities for personal and professional learning and growth Hours of Work • Standard hours: 40 hours per week; however, this position is expected to work the hours necessary to fulfill departmental responsibilities. • This role is on-site. • Flexibility may be required for evenings, weekends or special events. OUR COMMITMENT TO INCLUSION & SAFETY The Edmonton Humane Society (EHS) was founded on the principles of creating positive change in our community. Our hiring practices embrace compassion, support for our staff and volunteers, and our role as a community leader. We believe that a culture of belonging — where people’s unique backgrounds, experiences, and perspectives are valued and respected — strengthens our ability to serve both animals and people. Our commitment to diversity, equity, inclusion (DEI), and reconciliation helps us support pet guardians facing access-to-care challenges, strengthen the human-animal bond, and build a more compassionate, engaged, and inclusive society. EHS is also a COR-certified employer, recognized by Alberta’s Certificate of Recognition program for maintaining the highest standards of health and safety for our staff, volunteers and the animals in our care.

Responsibilities

The Manager, Facilities is responsible for the planning, operation, and continuous improvement of the organization's facility and infrastructure. This role leads the facilities team to ensure building systems are safe, reliable, and effectively support daily operations and animal care activities.