Manager, Facilities at Standard Bank - UK

Lagos, Lagos, Nigeria -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, Customer Service Management, Health and Safety Compliance, Preventative Maintenance, Project Coordination, Risk Management, Coaching, Mentoring, Real Estate Knowledge, Regulatory Framework, Operational Activities, Service Level Agreement Monitoring, Problem Solving, Quality Assurance, Team Leadership, Communication

Industry

Financial Services

Description

Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Job Description To direct preventative repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition. Responsible for day-to-day operational activities in the assigned region. To ensure that all operations are in accordance with established health, safety and environmental standards and regulations and that services purchased are of acceptable quality at the least possible cost. Ensure high standards of customer service are maintained by the facilities team, addressing and resolving issues effectively. Liaises with service providers on all premises maintenance issues and also ensuring the use of good quality materials, good finishing with prompt attention. Monitoring of all maintenance activities to ensure that they adhere to the service level Agreement and ensures the inspection of workmanship and materials as defined in the manuals. Implement and maintain safety protocols, conduct regular inspections, and ensure compliance with health, safety, and environmental regulation. To ensure that bank operations are in compliance with established procedures, policies, regulations and codes as it affect property maintenance. Coordinate the activities of all project stakeholders to ensure proper alignment with plans, processes and governance. Qualifications BSc. in Estate/Facilities Management, Civil/Mechanical Engineering or other relevant disciplines. Professional Certification can be an added advantage. Experience At least 5 years demonstrable experience in Facilities Management or Customer Service Management. Additional Information Behavioural Competencies: Making Decisions Empowering Individuals Upholding Standards Directing People Interacting with People Technical Competencies: Risk Management Coaching and Mentoring Real Estate Industry Regulatory Framework Business Segment: Group Functions

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Responsibilities

Direct preventative repairs and maintenance procedures to ensure buildings and equipment are well maintained. Ensure compliance with health, safety, and environmental standards while maintaining high customer service standards.