Manager - Facility at Cushman Wakefield

Mumbai City, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, HVAC, Fire Safety, EHS, Power System, Soft Services, BMS, CCTV, FAPA System, SLA Management, Vendor Management, Procurement, Risk Assessment, MEP Equipment, Contract Management, HSE Compliance

Industry

Real Estate

Description

Job Title Manager - Facility Job Description Summary Job Description [Site Operation] To achieve the timely and efficient delivery of C&W - PMSI to client , in support of their business needs in accordance with the service levels and Key Performance Indicators. SPOC on behalf of Cushman Wakefield. Recommend and support on Site’s Critical Operations and deliverables. Deliver high quality, prompt and courteous Services in support of customers’ business needs. To liaise with the client regarding matters on delegated levels of authority. Facilities Operation Manage/Supervise and monitor the functions of facilities including HVAC, Fire Safety, EHS, Power System, Soft Services, BMS , CCTV . FAPA System and any other activity as instructed by client’s SPOC under purview of Contract. Monitor the process of reporting and follow up of requests & complaints from Teleperformance staff stationed at the building to client SPOC . Ensure Documentation checklists pertaining to Daily/Weekly /Monthly are maintained by staff. Inspect Documentation on Request/Complaints log record. Ensure proper follow up and completion on rectification works/pending requests and report to customer as per SLA. Supervise in coordination with client on closures of SNAGs on weekly basis. Support Transition team in seamless HOTO of the Facility To implement and monitor a process for liaison with suppliers regarding any damage, loss found, malfunction on office assets Advise on additional purchase upon request and approval from client SPOC . Manage and Supervise process of Technical and Soft Services is followed to ensure a safe, healthy & hygienic working environment. Initiate Daily, Weekly and Monthly Meetings with client SPOC and take follow ups on the Minutes of the Meetings till closures. Systems & Procedures Adapting C&W processes and systems to meet local requirements and agreeing with client SPOC . Implementing C&W processes and systems. Training staff on processes and systems. Health & Safety and Environmental Conduct Risk Assessments of all activities Implement safe working systems. Training on H&SE systems Ensuring compliance as per C&W H&SE processes and systems. Ensuring Accident Log is kept up to date Reporting H&SE statistics and incidents in Monthly Report. Vendor Management To liaise with contractors, collect quotations and prepare quotation analysis. To keep and revise the existing contracts with different vendors To liaise with vendors on contract renewal To compare, evaluate and recommend vendors Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month. Purchasing Implement and monitor the Procurement process for consumables and goods in agreement with Teleperformance policy and procedure. To monitor delivery from approved supplier and ensure they follow the SLAs. Cost Analysis report to be submitted with optimization on pilferages . Engineering Management Over see Technical activity on availability of MEP Equipment at all times . Any abnormalities are to be reported to SPOC with suitable Plan of Action Adherence of PPM schedules for Technical services is on time and implemented as per C&W guidelines. Review reports on engineering systems operation and maintenance . Initiate training session on technical service with SME technical (C&W) periodically. INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.

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Responsibilities

The Manager - Facility is responsible for the timely and efficient delivery of C&W - PMSI services, acting as the Single Point of Contact (SPOC) for the client regarding delegated matters and critical operations. This role involves managing and supervising all facility functions, including technical systems, soft services, documentation, and ensuring compliance with service levels and Key Performance Indicators.