INTRODUCTION:

Centacare North Queensland is a not-for-profit organisation that provides counselling, family support, mediation, family dispute resolution, disability services, education and courses, crisis housing and homelessness support, youth services, community engagement and NDIS services. Centacare services the North Queensland community from offices in Townsville, Ayr, Bowen, Mt Isa, Cloncurry, and Normanton.

Benefits you will enjoy

• SCHADS L7 Salary
• Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
• 5 Weeks Annual Leave + 17.5% leave loading
• Birthday Leave
• Extensive support and investment in your Professional Development
• On site Cafe
• Above Award payment of $2,500 annually on top of base salary
• New Wellbeing app being introduced
• Sign on payment of $200.00
• CCNQ pay for your Queensland Blue Card and NDIS Worker Screening Card
• Relocation assistance may be offered by negotiation

DESCRIPTION:

Your Opportunity
Be part of an amazing team of professionals who provide EAP services and family counselling to a diverse range of clients. Extensive development and growth expected in this area with new opportunities to drive changes and be part of a collaborative group of leaders.

Joining a values-driven, supportive and inclusive team, you will:

• work collaboratively with management and staff towards best practices with services delivered to ensure consistency of service delivery and contractual obligations set out in the Service Agreements
• have responsibility for service direction, development and delivery of the Family and Community Counselling Service (FCCS), and Employee Assistance Program (EAP) Contracts procurement and management
• build the organisation’s contract and sub-contract profile
• play a key role in reporting to the Department of Social Services, the Attorney General’s Department and our External contractors
• Have experience in leading a team of professional in delivering Employee Assistance Programs to organisations.
• Be able to jump in and assist the team in the day-to-day services
• Facilitate stakeholder meetings and feedback to clients and stakeholders to ensure continuous improvement

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Refer to the Position Description for more details on responsibilities and other important information about the position.

YOU WILL POSSESS THE FOLLOWING QUALIFICATIONS AND SKILLS: -

Minimum degree level qualification in Social Sciences, Psychology, or Behavioural Sciences or a combination of relevant qualifications and/or experience.
Minimum of 5 years’ experience in social or community services management. And the capacity to act as an accredited Family and Relationship Counsellor under the Family Law Act (1975).
Ability to support, guide and manage staff in remote regions, focused upon a collaborative approach to service delivery across the Townsville and Mount Isa regions, and in accordance with Departmental requirements.
Demonstrated experience in program and team management including proactive performance management and support approaches.
Demonstrated knowledge and experience of governance reporting responsibilities and timeframes.
Demonstrated knowledge of relevant legislation, particularly the Family Law Act and service delivery considerations related to FCCS including Family Violence.
Experience in developing, implementing, and evaluating program business / operational plans.
Ability to implement a valued-based approach to team functioning to cultivate a positive team environment across a geographically diverse environment.
Current driver licence.
Current, and ability to retain, both a Working with Children Blue Card check and Disability Services Clearance/Check/ Card.

Please refer the Job description for details