Manager, Fiber Field Service at Valmet Inc

Wuxi, Jiangsu, China -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Service Management, Chemical Pulp, Process Optimization, Customer Interaction, Technical Solutions, Project Management, Budget Management, Problem Solving, Sales Mindset, Coordination, Technical Knowledge, Communication, Multi-tasking, Pressure Handling, Learning Agility, Customer Value

Industry

Machinery Manufacturing

Description

We are looking for an experienced and driven Manager, Fiber Field Service to lead and grow our chemical pulp field service business across China. This role is pivotal in expanding our presence in wood handling, cooking, washing, oxygen delignification, bleaching, and pulp dryer operations, while developing long-term service agreements with key customers. Your responsibilities: 1. Contribute to chemical pulp field service business development in PEC SER, including wood handing, cooking, washing, oxygen delignification, bleaching, pulp dryer. Meanwhile, develop the pulp agreement business. 2. Visit and interact with customers for opportunity identification especially about process optimization, shutdown service, onsite repair. Prepare technical solution and make quotations. 3. Quickly respond to customer inquiry. Work out feasible solutions with resources available. 4. Assist the coordination during field service based on company policy and customer needs. 5. Be responsible for project progress and budget. 6. Be familiar with various changes onsite. Work under pressure. Active to solve problems independently and result oriented. 7. Frequent travelling is required. Expectations for you 1. Three to five years working experience of operation and maintenance in chemical pulp, ranging from wood handling, cooking, washing, oxygen delignification, bleaching to pulp dryer. 2. Be good at coordination complex at site. Sales mindset. 3. A quicker learner of new technical skills and willing to share internally. 4. Multi-task player and clear of priorities. 5. English in oral and written to communicate with foreign colleagues. To succeed thie role We also expect you to align with Valmet’s Leadership Principles—practical behaviours that guide how we lead, collaborate, and succeed together: Take accountability – Act with ownership, set clear expectations, and follow through Lead with courage – Champion change, try bold ideas, and learn quickly Build on trust – Listen to understand, be open, and create psychological safety Collaborate for growth – Work across boundaries, value diverse perspectives, and focus on customer value We offer Competitive pay, comprehensive insurance, and a vibrant workplace culture filled with team-building events and employee clubs. Plus, take advantage of our flexible internal mobility program to grow your career your way! If you are a proactive problem-solver with strong technical knowledge, a sales-oriented mindset, and the ability to thrive in a dynamic field environment, we encourage you to apply. “When everything works together” Valmet is where the best talent from a wide variety of backgrounds comes together. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. Join the team – and lead the way with us! http://www.valmet.com Valmet is a global technology leader serving process industries. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2024, Valmet’s net sales totaled approximately EUR 5.4 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.

Responsibilities

The Manager, Fiber Field Service will lead the chemical pulp field service business, focusing on business development and customer engagement. Responsibilities include project management, customer interaction for process optimization, and developing long-term service agreements.