Manager, Field Operations at Airbnb

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

5800000.0

Posted On

16 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Global Operations, Business Development, Marketplace Management, People Leadership, Analytical Thinking, Strategic Thinking, Operational Skills, Commercial Skills, Coaching, Team Culture, Performance Management, Collaboration, Accountability, Supply Growth, Partnership Building, Market Trends

Industry

Software Development

Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Homes team is responsible for growing Airbnb’s supply base and growing the destination business, ensuring we maintain a diverse, high-quality portfolio of home listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities. The Difference You Will Make: In this role, you will report to the APAC Head of Homes and shape the growth and performance of Airbnb’s Homes business across India Leading a small mighty team of Market Managers, you’ll drive strategies that expand high-quality supply, strengthen host success across every segment, and enhance the guest experience. and set Through close collaboration with cross-functional partners, such as Global Markets, Policy, Legal and Comms you’ll ensure Airbnb continues to deliver exceptional value to both guests and hosts in every market. A Typical Day: Lead and inspire a team of Market Managers (Account Managers) to grow Airbnb’s Homes supply across India, expanding partnerships with hosts of all types and driving exceptional business and guest outcomes. Build Destination India strategies to grow the destination business directing teams to tailor their approach based on market maturity and host segmentation. Design and execute acquisition strategies to bring new, high-quality supply to Airbnb by developing innovative programs, pilots, and local initiatives to reach untapped segments and markets. Experiment boldly to unlock new sources of supply - measure results, refine quickly, and turn proven strategies into playbooks that fuel Airbnb’s growth across India and beyond. Collaborate cross-functionally with Global Markets, Marketing, RevOps, Policy, and Product to launch initiatives that improve host performance and accelerate supply growth. Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs while delivering sustainable results that support Airbnb’s broader goals. Identify market trends and opportunities, providing solutions to overcome barriers and capitalize on emerging demand or regulatory shifts. Coach and develop talent, building a high-performing team culture that values experimentation, accountability, and continuous growth. Your Expertise: 14+ years of experience in global operations, business development, or marketplace management, with 3+ years in a people-leadership role managing and scaling teams. Expertise and strong understanding of the Indian tech industry. Experience in travel tech is a plus. Experience in Management consulting is also a plus. Analytical and strategic thinker who uses data and insights to uncover opportunities, shape portfolio strategies, and guide decisions across diverse and evolving markets. A combination of operational and commercial skills that will allow you to acquire supply across multiple channels. A bold, compassionate, and action-oriented leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams. Proven ability to influence product, policy, and cross-functional teams to unlock new revenue streams and improve host and market performance. Skilled at leveraging tools, dashboards, and analytics to assess performance, identify trends, and drive accountability. Demonstrated success in achieving strong results through others, including effective performance management and development of emerging leaders. Known for creating a positive, driven, and inclusive team culture grounded in collaboration, transparency, and continuous improvement. Recognized as a go-to leader who provides clear direction, constructive feedback, and hands-on business coaching to drive both results and professional growth. Highly organized and adept at leading multiple initiatives simultaneously, turning strategy into action and results. Previous experience growing supply and building partnerships is highly valued. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits. India Annual Pay Range ₹4,100,000—₹5,800,000 INR

Responsibilities

Lead a team of Market Managers to grow Airbnb’s Homes supply across India and drive exceptional business outcomes. Collaborate with cross-functional partners to launch initiatives that improve host performance and accelerate supply growth.