Manager, Fielding at NRTC

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Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Mentoring, Workflow Coordination, Engineering Feedback, Project Life Cycle Management, Process Creation, Time Management, Technical Resource, Risk Management, Hiring, Communication, Organizational Skills, Decision Making, Negotiation, Commercial Judgment, GIS

Industry

Telecommunications

Description

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. Job Summary The Fielding Manager will manage and coordinate the workflow and communication between members and field resources, while providing engineering feedback to internal and external stakeholders. The successful candidate must possess a solid understanding of the technology, project life cycle, and applicable engineering practices. Responsibilities Provide leadership and mentor the fielding teams for OSP design Coordinate the Fielding function between both internal and external teams to ensure member needs are met Create and update as needed internal Field Engineering processes and work practices Ensure that established timelines in the project scope are met or exceeded in regard to technical engineering support and provide updates on status on a regular and as needed basis Act as a technical resource as needed for the member and internally to address fielding and design concerns Be a key member in the implementation of projects and ensure that timelines and budgetary requirements are defined and met Identify and address member concerns Demonstrate leadership by confidently making and standing behind difficult decisions. - Lead decisively, with the courage to make hard calls when required. Values open debate but confidently moves decisions forward. Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and constructive feedback to others in appropriate settings Handles people-related challenges head‑on and takes timely, decisive action when necessary (not limited to direct reports) Manage PTO accruals to ensure team members have regular PTO over any given year Work with internal and external teams to establish relationships and an understanding of work processes and procedures needed to meet member needs Ensure customer standards & processes related to FTTx deployment are understood with proposed/applied changes reviewed, and where applicable implemented (against both technical & commercial models) Act as a technical resource as needed for the member and internally to address engineering and design concerns Identify and address member concerns Undertake regular reviews to verify that NRTC Quality Objectives are being met and recommend corrective and/or preventive action as appropriate where opportunities for improvement are identified Proactively manage risks to the NRTC team and the members Report up any significant issues or concern as soon as they arise, including but not limited to any issues that may give rise to: Performance challenges with 1 or more team members Any unexpected and significant unfavorable impact on future revenue, or profits Work with HR in regards to the hiring process to fill vacancies, review resumes, interview applicants and make hiring decisions Other duties as assigned Qualifications Knowledge, Skills, and Abilities High level of competency in using electronic devices, such as iPad, iPhone, laptop, file sharing, email, etc. Skilled in developing people, encouraging participation, mentoring, sharing knowledge, loyalty and commitment Skilled in creating an environment that encourages open communication and trust. The ability to review individual and team performance in relation to business goals Ability to encourage, coaches and develop staff, ensuring recognition for success where appropriate Strong Communication skills ability to build relationships and influence others Have the aptitude to deal with a fast-moving environment where change is the new norm A leader of change by communicating issues and minimizing the impact on NRTC and its people Proven ability to accurately prioritize & delegate tasks accordingly The ability to cope well under pressure Well-developed organizational and time management skills - including written and oral communication Able to make decisions following the active consideration of the ideas and opinions from others The ability to challenge the status quo and seek continuous improvement The ability to negotiate with Members at all levels in an organization The ability to exercise good commercial judgment while working within company procedures Demonstrated initiative and ownership for decisions and business outcomes, including budgets and performance targets The capability to develop concepts into reality Knowledge of OSP standard industry practices and use cases for standards, codes, and specifications including BICSI, OSHA 29 – 1910.268, I3A, NESC, NEC, ANSI/IEEE 802.3, related TIA/EIA Standards (such as TIA/EIA-568-B, TIA/EIA-569-B, TIA/EIA-606-B, TIA/EIA-758, TIA/EIA-862), J-STD-607A, UFGS 33 82 00, related USDA RUS publications (such as Form 515, Form 217, RUS Bulletin 1753F-601a, RUS Bulletin 1753F-601x, RUS Bulletin 1753F-150, RUS Bulletin 1753F-152, RUS Bulletin 1753F-401) Standard engineering processes for data collection, field engineering, SCIP & site surveys Minimum Education and Experience 5+ years of progressive experience in the telecom engineering and/or design role Significant knowledge of GIS and CAD Proven experience and understanding of Telco design, systems and procedures Physical Demands Work is typically performed in an office setting Have a willingness and ability to travel domestically up to 25% of the time to meet client needs Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant.

Responsibilities

The Fielding Manager will oversee and coordinate workflow and communication between members and field resources, providing engineering feedback to internal and external parties. Key duties include leading fielding teams for OSP design, ensuring project timelines are met, acting as a technical resource, and managing implementation adherence to timelines and budgets.