XIFIN, Inc. is a San Diego based, private equity backed, innovative software and services company dedicated to unlocking a world where healthcare operates with efficiency. We help patients and healthcare organizations make informed, optimized decisions to deliver the best care and patient outcomes possible.
We are self-driven innovators making a difference in the healthcare technology space.

WHAT EDUCATION AND EXPERIENCE DO YOU NEED?

A combination of the following education and experience factors will be considered:

• Demonstrated leadership with proven results required
• System configuration experience preferred
• 5+ years of experience in medical billing
• Bachelor’s degree in Business, Computer Science, or related field, or comparable work experience preferred
• Analytic thought process for investigating issues, identifying root causes, and resolving them

Must be available to travel domestically up to 20% of the time.

• Manage and lead a team of Specialists charged with providing fast and effective solutions to customer requests and meet department goals and objectives
• Responsible for the professional development of the team including training, coaching, feedback, and performance reviews
• Manage team in daily activities, assign work, set completion dates, review work and manage performance in accordance with organization policies, procedures, and performance management processes
• Ensure consistency and accuracy of configuration changes/updates across all customer environments maintained by the team
• Oversee creation of new clients and tests and facilitation of new payor process and payor changes
• Oversee creation and update of fee schedules, incremental pricing, and consolidation rules based on customer request and industry expertise
• Oversee maintenance of industry data, such as fee schedules and payor policies, in the billing system
• Support new outsourced customer implementations, providing subject matter expertise on technical billing issues to inform customer decision-making during implementation process and ensuring a smooth go-live
• Act as primary liaison between billing department and technical teams for complex issues related to billing system configuration and settings
• Manage team documentation in Confluence and encourage team participation in note sharing
• Communicate billing issues related to system configuration/settings easily and effectively at all levels of the organization
• Instruct others on business systems processes related to laboratory billing
  This is an onsite position at our offices in Charleston, SC or San Diego, CA.