MANAGER, FLIGHT OPERATIONS QUALITY ASSURANCE (FOQA)

Location: Saskatoon, SK
Type: Full-Time
Got a sharp eye for detail and a passion for aviation safety? We’re looking for a quality-focused manager to navigate audits, streamline compliance, and keep our operations soaring at peak performance. If you’re ready to chart the course for safer skies, your next flight starts here!

Why You’ll Love This Role:

• Be at the Heart of Safety: Play a direct role in shaping a safety-first culture across all flight operations.
• Lead with Impact: Drive real change through audits, compliance and risk management that make a difference in aviation safety.
• Collaborative Environment: Work closely with industry experts and regulatory bodies like Transport Canada to maintain top-tier standards
• Feel-Good Work: Be part of a company that is 100 per cent Indigenous-owned, values diversity, and gives back to community.

What You’ll Be Doing:

• Maintain the FOQA audit checklist manual and compliance monitoring program.
• Collaborate regularly with the Manager, Safety and Quality Systems and Director, Regulatory Compliance to ensure compliance with Transport Canada regulations and Company-approved standards.
• Supervise and conduct audits of company flight operations, processes, and procedures as well as other departments and functions as required, including but not limited to ground operations such as fuel and de ice equipment, safety system, occupational health and safety and dangerous goods, as well as external audit. and actively support the Flight Operations department of implementing corrective action plans including follow ups for efficiency of CAP’s.
• Oversee and perform audit functions and prepare company checklists and other audit-related documentation.
• Participate in the investigation, risk assessment, root cause analysis according to Rise Air’s SMS Policy and procedure manual of all safety reports assigned within the safety management system, and actively support the Flight Operations department of implementing corrective action plans including follow ups for efficiency of CAP’s.
• Actively participate on committees and in quality and safety related meetings.
• Make recommendations and implement mitigation plans and strategies. Assess the effectiveness of remedial actions.
• Monitor and analyze trends identified in Flight Operations quality assurance system for continuous improvement.
• Promote a quality- and safety-based culture by demonstrating a high level of proficiency and discipline during operational activities.

You Might Be the Perfect Fit If You Have:

• A sharp analytical mind with a passion for problem-solving and continuous improvement.
• Strong communication skills-you can clearly present findings and collaborate across departments.
• A keen eye for detail and the drive to uphold the highest standards of safety and compliance.
• A proactive, team-first mindset and the ability to foster a quality- and safety-focused culture.
• Confidence using Microsoft Office and managing audit documentation with precision.

What You’ll Need:

• Knowledge and skills required for this position include a high school diploma or equivalent, and the successful completion of a university or college diploma.
• A certified Quality Auditor designation is a requirement. Past auditing experience will be considered an asset.
• Formal training in Aviation Risk Management with a minimum of 3 years of aviation experience with a working knowledge and understanding of Canadian Aviation Regulations safety management is preferred.
• A combination of education and experience may be considered.

LANDCULTURAL ACKNOWLEDGEMENT

We respectfully acknowledge that we are situated on the territories of Indigenous peoples who have occupied these lands for thousands of years, including the First Nations of Treaty 6 (Saskatoon, Prince Albert, La Ronge), Treaty 8 (Black Lake, Fond du Lac, Stony Rapids, Uranium City), and Treaty 10 (Lac la Ronge, Hatchet Lake, Wollaston Lake, Buffalo Narrows), as well as other on-Treaty First Nations and Metis. We recognize that we benefit from the lands. We are dedicated to ensuring that the spirit of reconciliation is honoured and respected and together we are inspiring Indigenization at the heart of Rise Air

Why You’ll Love This Role:

• Be at the Heart of Safety: Play a direct role in shaping a safety-first culture across all flight operations.
• Lead with Impact: Drive real change through audits, compliance and risk management that make a difference in aviation safety.
• Collaborative Environment: Work closely with industry experts and regulatory bodies like Transport Canada to maintain top-tier standards
• Feel-Good Work: Be part of a company that is 100 per cent Indigenous-owned, values diversity, and gives back to community

What You’ll Be Doing:

• Maintain the FOQA audit checklist manual and compliance monitoring program.
• Collaborate regularly with the Manager, Safety and Quality Systems and Director, Regulatory Compliance to ensure compliance with Transport Canada regulations and Company-approved standards.
• Supervise and conduct audits of company flight operations, processes, and procedures as well as other departments and functions as required, including but not limited to ground operations such as fuel and de ice equipment, safety system, occupational health and safety and dangerous goods, as well as external audit. and actively support the Flight Operations department of implementing corrective action plans including follow ups for efficiency of CAP’s.
• Oversee and perform audit functions and prepare company checklists and other audit-related documentation.
• Participate in the investigation, risk assessment, root cause analysis according to Rise Air’s SMS Policy and procedure manual of all safety reports assigned within the safety management system, and actively support the Flight Operations department of implementing corrective action plans including follow ups for efficiency of CAP’s.
• Actively participate on committees and in quality and safety related meetings.
• Make recommendations and implement mitigation plans and strategies. Assess the effectiveness of remedial actions.
• Monitor and analyze trends identified in Flight Operations quality assurance system for continuous improvement.
• Promote a quality- and safety-based culture by demonstrating a high level of proficiency and discipline during operational activities