Manager, Food Safety and Quality at Delivery Hero

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food Safety, Quality Assurance, Compliance, HACCP, Attention to Detail, Regulatory Compliance, Incident Investigation, Training, Operational Excellence, SOPs, Audits, Corrective Action Plans, Customer Complaints, Product Recalls, Expiry Management, Communication

Industry

technology;Information and Internet

Description

Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description We’re looking for a hands-on and detail-oriented Manager, Food Safety & Quality to oversee food safety operations and regulatory compliance in Hong Kong. In this role, you’ll be responsible for implementing food safety programs, handling regulatory matters, and improving hygiene and compliance standards. Reporting into the Regional Head of Food Safety, this is a great opportunity for someone who enjoys both strategic thinking and on-the-ground execution. You’ll work closely with store teams, operations, and local authorities to drive a strong culture of food safety and operational excellence. Your Mission Oversee food safety compliance and quality practices in Hong Kong Implement and monitor HACCP plans, hygiene SOPs, and food quality standards Perform audits, manage corrective action plans, and follow up on compliance KPIs Investigate incidents (e.g. customer complaints, product recalls) and ensure resolution Oversee regulatory compliance with labels and content of private label and supplier products Ensure effective management of expiry dates on packaged products Act as the point of contact for local food safety authorities Support the training of store teams and drive awareness around food safety practices Qualifications +4 years of experience in food safety, quality assurance, or compliance Solid understanding of HACCP and food safety systems Experience working with or communicating with authorities is a strong plus Hands-on approach with strong attention to detail Additional Information Comfortable working in both field and office settings Fluent in English and Cantonese Willingness to travel across the country

Responsibilities

Oversee food safety compliance and quality practices in Hong Kong, implementing food safety programs and handling regulatory matters. Drive a strong culture of food safety and operational excellence by working closely with store teams and local authorities.