Region: Cardiff, Newport, Swansea area.
Hungry for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.
We are searching for a Manager Franchise Performance to support our UK & Ireland team.
The Manager of Franchise Performance (MFP) is a liaison between Subway and our franchise owners. MFP activities are to protect the integrity of the brand by leading, influencing, coaching, and measuring performance in all areas and initiatives of those franchisees/restaurants that they are assigned. The MFP is responsible for assessing the assigned franchisees/restaurants in their portfolio to determine the level of support provided based upon needs and performance levels. This portfolio management will guide the MFP to provide strategic business direction and alignment in order to influence franchisees in maximizing profitability of their portfolio as well as their readiness for growing their store portfolio. This includes the development of business plans, specific goals, objectives and strategies for sales building, restaurant traffic, cost controls, profit management, development, marketing, and more. The MFP will report to the Head of Franchise Performance in their region.
If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, empowered, accountable, and ready to have fun in a fast paced and agile working environment.

Responsibilities include but are not limited to:Building Sales & Profits:

• Consistently evaluate assigned portfolio to determine areas of opportunity.
• Perform periodic business reviews in effort to celebrate achievements, review areas of opportunity, and discuss future directives.
• Educate, motivate, and influence franchisees in a manner that will drive the restaurant operations and profitability. Items including, but not limited to, brand initiative direction, local store marketing guidance, training, operations, P&L review, metric reviews, goal setting, and more.
• Ensure brand standards and initiatives are being communicated and cascade throughout your assigned portfolio.
• Encouraging, motivating, and enforcing standards and initiatives consistently throughout all stores.
• Ability to review, understand and follow up on third party restaurant excellence visits.

DESIRED KNOWLEDGE & SKILLS:

• Fast paced Food Retail, QSR experience.
• Franchising knowledge and experience is desirable
• Time management, ability to prioritize
• Project management, strong organization skills
• Change management, readily adapts to ambiguity.
• Strong communication & influencing skills.

ADDITIONAL REQUIREMENTS:

• Bachelor’s Degree in Business, Communications, Business Analysis, Hospitality, or related field preferred.
• 5+ year multi-site restaurant experience (20+ units) or 3 years large format food retail leadership preferred
• Area Management & or Portfolio Management experience with the ability to comprehend P&L statements. Utilizing influencing skills to drive improvement with the franchisees in their portfolio.
• Highly commercial with strong business / financial acumen, market awareness
• Technical Proficiencies: Software (Microsoft Office Suite programs: Word, Excel, PowerPoint, Outlook)
• Must have a valid driver’s license and a strong willingness to drive. Employee must have dependable transportation and meet all requirements based upon the vehicle reimbursement policy.

What benefits will I receive?

• Pension, medical and life insurance reimbursements
• Competitive bonus
• Commute to work, and work from home renumeration
• Lots of Wellness benefits, perks, and discounts – it’s important to us!
• Tuition reimbursement scheme
• Volunteering time

• Consistently evaluate assigned portfolio to determine areas of opportunity.
• Perform periodic business reviews in effort to celebrate achievements, review areas of opportunity, and discuss future directives.
• Educate, motivate, and influence franchisees in a manner that will drive the restaurant operations and profitability. Items including, but not limited to, brand initiative direction, local store marketing guidance, training, operations, P&L review, metric reviews, goal setting, and more.
• Ensure brand standards and initiatives are being communicated and cascade throughout your assigned portfolio.
• Encouraging, motivating, and enforcing standards and initiatives consistently throughout all stores.
• Ability to review, understand and follow up on third party restaurant excellence visits