Manager, Global B2B Tradeshows + Events at IHG Career

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

90000.0

Posted On

11 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

B2B Event Planning, Budget Management, Contract Negotiation, Project Management, Vendor Management, Cvent, Monday.com, AV Production Management, Strategic Brand Storytelling, Financial Reporting, Stakeholder Collaboration, Customer Journey Mapping, Tradeshow Management, Event Design, Communication Planning, ROI Analysis

Industry

Hospitality

Description

Plan and execute high-impact B2B events that go beyond logistics — events that create genuine opportunities for IHG’s global sales leaders to deepen customer relationships, strengthen brand affinity, and bring customers closer to who we are as a company. Every event this role produces should serve a clear commercial purpose: it must reflect our brand portfolio, tell a compelling story about IHG, and be meaningfully aligned to the customer audience in the room. This is not a purely operational events role. It requires a manager who thinks strategically about the customer journey and brand experience, while also owning end-to-end execution with precision and accountability. The ability to balance creative programming with commercial intent — and deliver both on a global scale — is what sets this role apart Your day to day * Serve as a key contributor within IHG’s Global Sales Operations & Enablement team, producing B2B events that create meaningful opportunities for global sales leaders to engage and deepen relationships with their customers — moving beyond transactional interactions to build lasting brand loyalty. * Design and deliver event experiences that are intentionally aligned to the customer audience — ensuring every program tells a coherent story about IHG’s brand portfolio, demonstrates our values as a company, and strengthens customers’ understanding of who we are and what we offer. * Develop and implement creative, high-impact event concepts that balance commercial purpose with genuine engagement — always delivering within budget and with a clear measure of success tied to relationship and brand outcomes. * Lead the creation of comprehensive event briefs with clearly defined objectives, audience profiles, budgets, and timelines — ensuring each event is purpose-built for its intended customer audience and sales context. * Collaborate with stakeholders, content teams, and sales leaders to conceptualize events, design agendas, and develop the appropriate event format, flow, and mainstage run of show — with customer experience and brand storytelling as the guiding lens. * Own end-to-end accountability for all event services — including venue selection, event design, registration, accommodations, travel, transportation, food and beverage, and facilities. * Lead contract negotiations with all event suppliers, including décor vendors, destination management companies, IHG hotels, and internal technology teams, ensuring favorable terms and brand alignment. * Take full ownership of event budgets, including revenue-driving strategy through internal participation, sponsorships, and trade shows — managing the complete payments process with accuracy and accountability. * Manage all event-related financial activity in full compliance with IHG’s internal financial controls, corporate travel and expense policies, and the regulatory standards expected of a publicly traded company — including accurate, audit-ready documentation of all spend, vendor payments, and reimbursements. * Ensure all supplier contracts and expenditures follow established approval workflows and procurement standards, maintaining complete transparency in how event budgets are committed and reconciled — with no exceptions for high-profile or time-sensitive programs. * Produce timely and accurate financial reporting across all event programs, including budget-to-actual reconciliations, accruals, and post-event financial summaries that meet the documentation standards required for internal audit and external compliance review. * Develop and execute comprehensive event communication plans covering all logistical arrangements for attendees and stakeholders. * Partner with Customer Engagement and Marketing teams on branding, materials, and event communications to ensure consistency and quality across all customer-facing touchpoints. * Serve as a subject matter expert to internal and external event partners, building detailed project management plans that meet established schedules and proactively resolving technical or operational challenges. * Manage IHG’s presence at tradeshows, including strategic placement of all exhibitor and sponsor booths on the tradeshow floor — ensuring our brand shows up with purpose and impact in third-party environments. * Serve as the primary point of contact for speakers, coordinating all AV needs, rehearsal schedules, and session-specific requirements. * Contribute to the broader events team by developing business tools and assets that raise the standard for how the organization delivers B2B events and customer experiences. * Define, measure, and report on event success metrics — including relationship depth, brand sentiment, and engagement quality — using post-program analysis to drive continuous improvement and greater operational efficiency. What we need from you * Bachelor’s Degree in Business, Hospitality, Event Management, Marketing, or a related discipline. * 6+ years of progressive experience coordinating, managing, and executing large-scale B2B conferences and customer events, with demonstrated proficiency across multiple disciplines relevant to the role. * Demonstrated experience producing events with a clear commercial or relationship-building objective — not just operationally flawless events, but events that move the needle on customer engagement and brand perception. * On-property hotel experience is a strong plus. * Proven project management expertise in organizing, planning, and executing large-scale events from conception through completion. * Demonstrated experience hiring and managing multiple vendors across complex, high-visibility projects. * Strong ability to perform under pressure — balancing competing priorities and pivoting quickly in a fast-changing environment. * Excellent verbal and written communication skills, with the ability to inform and align clients, vendors, colleagues, staff, and hotel partners. * Exceptional attention to detail with the ability to manage multiple workstreams simultaneously with precision. * Proven ability to build credibility and strong relationships through subject matter expertise and a collaborative, solutions-oriented approach. * Systematic approach to problem-solving with a track record of resolving challenges proactively. * Strong contract negotiation skills with a solid understanding of event vendor contract terms and language. * Demonstrated budget ownership experience — including building, managing, and reconciling six-figure event budgets with a focus on financial accountability and ROI. * Hands-on experience managing group housing and air travel manifests for VIP programs. * Proficiency and highly experienced with meeting registration systems such as Cvent. * Proficient in project management systems such as Monday.com or equivalent project management tools. * Deep understanding of Audio Visual technology and production management. Travel – 25% Location – Remote: **Candidate must reside in the United States**; Or if Local/Atlanta: our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business The salary range for this role is $80,000.00 to $90,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. #LI-YM1 At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Responsibilities

Plan and execute high-impact global B2B events and tradeshows that align with commercial goals and strengthen brand affinity. Manage end-to-end logistics, including budget ownership, vendor negotiations, and financial compliance for all event activities.