Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Manager, Global Field Service Technology at Boston Scientific Corporation Malaysia
Arden Hills, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Global Service Operations, Technology Operations, Capital Equipment Systems, Field Service, Technical Service, ServiceMax, Salesforce.com, Agile, Scrum, Backlog Management, Leadership, Organizational Change, Communication Skills, Customer Support, Cross-Functional Collaboration, JIRA, Confluence

Industry

Medical Equipment Manufacturing

Description
Your responsibilities will include: Support compliance and quality efforts to proactively mitigate CAPAs and NCEPs. Provide coaching, guidance, and career development opportunities to team members. Ensure compliance with company policies and applicable regulatory requirements. Minimum of 5 years' experience in global service or technology operations, preferably within the MedTech or regulated healthcare technology sector. Solid knowledge and experience with capital equipment systems supporting Field and Technical Service teams, with a strong emphasis on ServiceMax and Salesforce.com platforms. Strong understanding of Agile/Scrum methodologies and backlog management. Demonstrated leadership and influencing skills, including leading through ambiguity. Proven ability to drive organizational change and manage adoption across global teams. Excellent communication skills across all organizational levels. Experience in customer support, field service, or service operations domains. Ability to enable cross-functional collaboration and problem-solving. Minimum of 5-10% travel required, both domestic and international. Expertise with ServiceMax. Experience using JIRA, Confluence, and Microsoft Office tools. Familiarity with SAP S4/HANA integration.
Responsibilities
Support compliance and quality efforts to proactively mitigate CAPAs and NCEPs. Provide coaching, guidance, and career development opportunities to team members.