Manager-GTS SF - Build at KPMG Global Services

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Requirements Analysis, Business Process Optimization, Technical Documentation, Stakeholder Management, AI/ML Fundamentals, Data Analytics, SQL, Power BI, JIRA, Agile Methodology, User Acceptance Testing, Project Planning, Microsoft Excel, Confluence, Copilot, ChatGPT

Industry

Business Consulting and Services

Description

Roles & responsibilities Prepare troubleshooting guide based on discussion with Product SME to understand root cause and document the solutions in Confluence page Gather Stakeholder requirements about the required Documentation Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Developing project plans, and monitoring performance. AI/ML fundamentals and Process automation with Data analytics tools like SQL, excel or Power BI Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects. Mandatory technical & functional skills Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments. Excellent planning, organizational, and time management skills. Good Experience of JIRA tool Familiarity with AGILE process Experience with AI-assisted tools like Copilot, ChatGPT, automation platforms. This role is for you if you have the below Educational qualifications Bachelor’s degree in Computer Science, Information Technology, or related field Work experience 8+ Years of Experience

Responsibilities

The role involves evaluating business processes to develop optimization strategies and creating detailed technical troubleshooting guides. It also requires managing stakeholder requirements and leading the implementation of automated systems to modernize IT processes.