GENERAL MANAGER – HULA CAFÉ, EDINBURGH

One of Edinburgh’s coolest cafés is hiring!
Hula has an exciting opportunity for an experienced and enthusiastic General Manager to lead the team at one of our vibrant, high-volume cafés in Edinburgh.
Established in 2007, Hula has grown into a cornerstone of healthy eating in Scotland. Known for its fresh juices, colourful smoothie bowls, feel-good food, and sunny atmosphere – we’re proud to be both busy and fun.
And the best bit? We’re a daytime-only business – no late nights!

⭐ What We’re Looking For:

• A savvy operator who understands costings, margin management, and how to hit targets
• 2+ years’ experience as a general manager or senior supervisor in a fast-paced café, restaurant, or hospitality setting
• A solid understanding of coffee culture and barista service
• Kitchen knowledge is a big bonus – willingness to jump in is even better
• A natural problem solver who stays calm under pressure and thinks on their feet
• A motivational team leader who can bring out the best in a small, dynamic team
• Someone who’s as passionate about people as they are about food and drink – we aim to delight our customers
• A positive, can-do attitude – your glass is literally half full (we are Edinburgh’s first smoothie bar, after all)
• Someone who’s organised, detail-focused, and confident juggling multiple priorities
• A hands-on approach – willing to pitch in wherever needed, from front of house to kitchen
• A passion for growth and creativity – we’re always looking to evolve

What You’ll Get in Return:

• A daytime schedule – we close at 4pm (yes, really!)
• A supportive, fun working environment with a genuinely lovely team
• Free food and drinks on shift
• Ongoing training and development
• Full share of tips + competitive salary
• A chance to be part of a business with real heart and ambition

Key Responsibilities:

• Lead day-to-day operations of the café, ensuring smooth and efficient service across front of house, kitchen, and coffee stations
• Manage, support, and develop the team – lead with positivity, give regular feedback, and create a fun, focused work environment
• Drive sales and manage budgets – monitor labour costs, margins, and stock to keep the café profitable
• Ensure excellent customer service – solve problems on the spot, manage complaints professionally, and ensure every guest leaves happier
• Train and onboard new staff, maintain training standards, and uphold service and food quality
• Monitor daily and weekly checklists – keeping the café clean, organised, and compliant with food safety and health & safety standards
• Manage rotas and shift cover to ensure optimal staffing without overstaffing
• Work closely with senior leadership and communicate regularly with owners and area managers
• Get stuck in where needed – from making coffee and helping on the floor to jumping in the kitchen if it’s all hands on deck
• Support recruitment, appraisals, and disciplinaries where appropriate
• Help with ideas and improvements – bring creative input to food, service, team culture or systems

If you think you’re the right fit, we’d love to hear from you!
Please send us your CV and a short cover note telling us a bit about yourself and why you’d be a great addition to Team Hula.
Job Type: Full-time
Pay: £14.00 per hour

Additional pay:

• Bonus scheme
• Tips

Benefits:

• Casual dress
• Discounted or free food

Schedule:

• Day shift
• Weekend availability

Work Location: In perso

• Lead day-to-day operations of the café, ensuring smooth and efficient service across front of house, kitchen, and coffee stations
• Manage, support, and develop the team – lead with positivity, give regular feedback, and create a fun, focused work environment
• Drive sales and manage budgets – monitor labour costs, margins, and stock to keep the café profitable
• Ensure excellent customer service – solve problems on the spot, manage complaints professionally, and ensure every guest leaves happier
• Train and onboard new staff, maintain training standards, and uphold service and food quality
• Monitor daily and weekly checklists – keeping the café clean, organised, and compliant with food safety and health & safety standards
• Manage rotas and shift cover to ensure optimal staffing without overstaffing
• Work closely with senior leadership and communicate regularly with owners and area managers
• Get stuck in where needed – from making coffee and helping on the floor to jumping in the kitchen if it’s all hands on deck
• Support recruitment, appraisals, and disciplinaries where appropriate
• Help with ideas and improvements – bring creative input to food, service, team culture or system