DescriptionManager - Human Resources (Shared Services) - Payroll Management

Responsibilities

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• Lead a tower in HRSS accountable for services in the scope
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• Ensure service standards are maintained to eliminate errors, delays & escalations
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• Consider lapses as an area of opportunity, perform RCA, identify cause, plan and implement long term solutions.
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• Ensure all service procedures are in-place and continually evaluated for greater efficiency.
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• Service reviews with team, presenting value-adding analysis of performance, identifying trends and recommending new ideas and solutions to improve operational efficiency.
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• Drive Continuous Improvement mind-set and embed the culture in the team:
  • Eliminate non-value added activites.
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  • Pro-actively identify and work on HR Technology to progress automation opportunities.
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Qualifications

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• Bachelors Degree in HR or similar
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• 7 years of experience in HR/Payroll Management
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• KSA HR Operations & Payroll - Working Knowledge (Preferred)