Manager - I&S Sales (SCF) at Calderys SA Pty Ltd

Kolkata, west bengal, India -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Account Management, Negotiation Skills, Interpersonal Communication, Analytical Skills, Project Management, Customer Relationship Management, Technical Understanding, Organizational Skills, Adaptability, Problem Solving, Collaboration, Financial Data Interpretation, MS Office Proficiency, Manufacturing Process Knowledge, Refractory Products Knowledge

Industry

Manufacturing

Description

Responsibilities: Account objectives & forecast: Participate in setting detailed quantified objectives and developing detailed plans (including new opportunities) Execution: account & relationship management: Accomplish measures and report performance against assigned objectives of targeted accounts. Perform account management duties including, (but not limited to) negotiating short term and long term contracts, administering sales contracts and ensuring terms and conditions are adhered to resolution and communication of customer complaints (in coordination with Customer Service) Identify growth/ profitability improvement opportunities (using CRM opportunity management functionality) and advance the relationships with customers in order to fully capture them. Introduce new products and new solutions to the customers. Apply the pricing policy vis- a-vis the assigned accounts. Sales forecast: Develop accurate forecasts of current and prospective customers. Customer intimacy and needs understanding: Establish and nurture relationships with assigned customers (management, purchasing, R&D) Understand customers' needs (incl. Technical), test potential ideas and solutions, and collaborate with Technical Service to better serve customers. Gather valuable information about the market and competitors from customers and convey all necessary where appropriate. Collect and document (via CRM) customer knowledge and gather customer needs and feedback (incl. visit and call reports) Ensure link and communication to other functions (Marketing, Technical Service, Customer Service, R&D, operations) and collaborate with other functions on topics related to the customer when relevant. Requirements: Essential: B.Tech/B.E.Ceramics/Metallurgy/Chemical/Civil/Material Science with minimum 5years experience in handling sales functions. Knowledge of steel and refractory industries. Knowledge of Manufacturing process, Refractory products and application of products. Preferred: Interpersonal Skills: Ability to work with teams and lead decision-making processes in a team environment. Excellent interpersonal communication and listening ability. Management Skills: Effective negotiation skills. Project management skills. Effective communication skills. Strong analytical skills. Excellent planning and organizational skills. A strong ability to be adaptable and flexible. Highly motivated, results oriented and driven. Capable of handling multiple priorities. Able to generate multiple solutions to problems in order to troubleshoot them effectively. Able to collaborate with external and internal customers and stakeholders. Other Skills: Ability to interpret basic financial data. Proficient in MS-Office/GSuites

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Responsibilities

The Manager - I&S Sales (SCF) is responsible for setting account objectives, managing relationships, and executing sales strategies. This includes negotiating contracts, understanding customer needs, and collaborating with various functions to enhance customer satisfaction.