Manager (imPAct@Hong Lim Green) at Public Service Division

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community development, Programme management, Stakeholder management, Volunteer management, Marketing, Event planning, Relationship management, Data analysis, Service excellence, Operational efficiency, Compliance monitoring, Facility maintenance, Public speaking, Strategic planning, Performance metrics

Industry

IT Services and IT Consulting

Description

[What the role is] imPAct@Hong Lim Green (iHLG) is an innovative incubation space dedicated to empowering and enabling working professionals to create change and make a difference in the community through a suite of curated programmes and volunteering opportunities. The Manager will support the day-to-day operations of iHLG, including planning and marketing programmes and events to connect working professionals to cause-based volunteering, and building relationships with partners, stakeholders, and volunteers to grow collaborative initiatives. The ideal candidate should have a keen interest in community development and is familiar with PME engagement, including trends in sports and fitness, wellness, and thematic programmes. As this is a frontline role, candidates must be willing to work on weeknights and weekends in accordance with the assigned roster. [What you will be working on] Key duties and responsibilities that need to be performed to meet the primary objective of the job. Outreach and Programmes Development Spearhead the design, implementation, and evaluation of innovative programmes, incorporating key performance indicators to measure success and promote iHLG awareness. Coordinate with vendors, trainers, and partners, establishing clear performance metrics to ensure programme delivery excellence. Manage partner and volunteer relationships using relationship management tools to track engagement levels and network growth. Manage, monitor and analyse all feedback types to maintain high-quality service standards and ensure quality and timely responses to drive a culture of service excellence. Partnership and Volunteer Engagement Strategically develop and nurture win-win collaborations with community partners, corporate entities, and cause-based groups, using data-driven insights to identify and evaluate partnership opportunities and outcomes. Strengthen existing partnerships through evidence-based programme co-creation, implementing metrics to track engagement levels and impact on corporate and professional outreach. Oversee the volunteer management system, utilising analytics to optimise recruitment strategies, monitor retention rates, and develop evidence-based volunteer development programmes. Operations and Compliance Management Ensure all programmes and activities align with iHLG policies and procedures through systematic compliance monitoring. Oversee iHLG's administrative functions, utilising performance metrics to measure and enhance operational efficiency. Develop and optimise management systems through data-driven approaches to maximise cost-effectiveness. Prepare and analyse management reports to track operational KPIs and recommend improvements. Implement systematic inspection for overall building and facility maintenance. Others Represent iHLG in cross-PA initiatives, providing evidence-based insights and administrative support. Execute additional duties as assigned by Senior Officers. [What we are looking for] Undertakes or assists in the projects and initiatives of other departments/taskforces in PA as assigned by supervisor http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The Manager will oversee the daily operations of the incubation space, including planning programmes and managing relationships with partners and volunteers. They are responsible for ensuring service excellence, monitoring operational compliance, and driving community engagement initiatives.