MANAGER IN TRAINING (MIT) PROGRAM – MUST BE WILLING TO RELOCATE

Are you passionate about exceptional guest service and thrive in a leadership role? If so, we want you on our team! At Sapp Bros., Inc., we pride ourselves on delivering outstanding service to both local and traveling customers. We’re not just about business—we’re about creating a welcoming environment that reflects our core values: Safety, Attitude, Pride, and Professionalism (SAPP).
As a Manager in Training (MIT), you’ll gain hands-on experience across various departments within our Travel Centers, including Store Operations, Restaurant, Maintenance, Shop, Bookkeeping, General Manager Operations, and Human Resources. This immersive program is designed to prepare you for a leadership role within our organization, giving you the skills and knowledge needed to drive success. We are committed to our mission of Blessing and Serving others, delivering 5-star service with a strong focus on Safety and Professionalism.

QUALIFICATIONS:

• Willingness to relocate is required to participate in the MIT Program.
• Minimum of 2 years of leadership or management experience, preferably in retail, restaurant, or a similar customer-focused environment.
• Demonstrated commitment to guest satisfaction and delivering exceptional service.
• Ability to thrive in a fast-paced, hands-on learning environment with shifting priorities.
• Proven leadership skills with a focus on developing, supporting, and inspiring team members.
• Strong attention to detail and ability to manage multiple responsibilities across departments.
• Flexible schedule and availability to work varied hours throughout the training program.

• Provide exceptional guest service by ensuring professionalism and outstanding customer experiences across all departments.
• Train and learn all aspects of the Travel Center operations, including store management, restaurant leadership, maintenance procedures, and financial performance.
• Lead, motivate, and develop teams in multiple departments to foster a culture of respect, kindness, and fairness.
• Assist with hiring, training, and employee development to ensure high-performance standards.
• Gain experience in profit and loss management, fuel pricing, payroll, and financial reporting.
• Uphold the company’s Safety Mission Statement, ensuring a safe environment for employees and guests.
  Requirements: