Manager, Income Assistance Business Improvement - PLA000968
Employment Type: Non-Perm Out-of-Scope
Location(s): SK-Rgna-Regina
Ministry: 036 Social Services
Salary Range: $7,863 - $10,223 Monthly
Grade: MCP.07.
The Strategic Initiatives and Continuous Improvement Branch is seeking a highly motivated and dynamic individual for the position of Manager, Business Improvement.
Reporting to a Director, Business Improvement, the Manager leads a team of in-scope staff that provides expertise and support for a large organization which delivers income assistance programs. This role will provide vision, leadership, strategic orientation, and support to staff in improving and developing programs, services, projects, and initiatives that foster client independence.

Qualifications:

• Excellent communicator with exceptional interpersonal skills to lead and encourage a culture of empathy, promote diversity, and provide direction to facilitate successful change initiatives within the Ministry and model the Ministry’s core values.
• Leadership experience in government, with knowledge of governance and decision-making processes.
• Understanding of multi-cultural perspectives, values, beliefs, and awareness of socio–economic factors, demographics and issues experienced locally and provincially, including knowledge of government and community resources to achieve desired outcomes.
• Expertise in continuous improvement methodology and implementation, combined with years of experience and a proven track record of promoting transparency and accountability in government programs.
• Sound understanding of program delivery systems (legislation, regulations, policy, procedures, business solutions, etc.)

The successful candidate will demonstrate a leadership style that exemplifies respect, collaboration, and innovation that empowers employees to be successful in their work and delivery of programs and initiatives and will:

• Conduct senior consultations and lead briefings on complex programs and issues.
• Advise decision makers on recommendations regarding critical government programs, financial benefits, services, and business solution supports that serve vulnerable populations.
• Oversee data analysis and identify key insights/impacts for decision making.
• Collaborate with others within the Ministry and external stakeholders to provide insight, develop program recommendations, design client-friendly program delivery processes, and support evaluation and reporting needs.
• Manage the development of change management strategies, practices and processes to support effective adoption of change.
• Work within a dynamic, matrix reporting environment, lead Human Resources processes and implement approved HR plans.

This position is responsible for rolling out changes resulting from program or technological changes. This includes developing change management plans and supporting material to train staff and communicate changes to relevant stakeholder groups. The Manager will explain program changes and how these changes will lead to the achievement of the Ministry’s strategic goals and lead a plan of action to implement any required changes.

Qualifications:

• Excellent communicator with exceptional interpersonal skills to lead and encourage a culture of empathy, promote diversity, and provide direction to facilitate successful change initiatives within the Ministry and model the Ministry’s core values.
• Leadership experience in government, with knowledge of governance and decision-making processes.
• Understanding of multi-cultural perspectives, values, beliefs, and awareness of socio–economic factors, demographics and issues experienced locally and provincially, including knowledge of government and community resources to achieve desired outcomes.
• Expertise in continuous improvement methodology and implementation, combined with years of experience and a proven track record of promoting transparency and accountability in government programs.
• Sound understanding of program delivery systems (legislation, regulations, policy, procedures, business solutions, etc.).

Typically, the knowledge, skills and abilities required to perform the job are obtained through a university undergraduate degree and progressive leadership experience, preferably in a human service program/project delivery setting. A combination of education and experience will be considered.
We are committed to workplace diversity.
Hours of Work: M - Monthly Out of Scope
Criminal Record Check Requirement: The successful candidate shall be subject to a Criminal Record Check as a condition of employment
Number of Openings: 1
Closing Date: Jun 7, 2025, 12:59:00 A